Contracts Manager – Renewals & SaaS Agreements

Unily Inc.; Florida; Hybrid; USD 85,000 - 120,000; Full time

Benefits offered by this job

23 vacation days

10 sick days

Annual volunteer day

Birthday day off

Medical coverage

Dental coverage

Vision coverage

Life and AD&D insurance

401(k) with match

Job summary

Unily is seeking a Contracts Manager to lead the lifecycle of customer agreements, renewals, and amendments in a high-volume SaaS environment. You will draft, review, and negotiate contracts, collaborate with Sales, Legal, and Finance, and drive template governance and record accuracy across systems.

The role emphasizes process improvement, stakeholder management, and a proactive approach to contract governance within a hybrid US-based team.

Qualifications

• Relevant experience in contract management, legal operations, sales operations, customer renewals, new business, or a similar business support role.
• Experience drafting, negotiating, and managing contracts, amendments, templates, or other business documents in a high-volume environment, supporting frequent contract requests from demanding Sales stakeholders within short turnaround times
• Experience in a software or SaaS environment is helpful but not essential.
• Strong organisational skills, with the ability to prioritise competing requests and manage deadlines effectively.
• Excellent attention to detail and a consistent approach to document control, version management, and record keeping.
• Clear written and verbal communication skills and confidence working with internal stakeholders.
• Confident using Microsoft Word and Excel and comfortable learning systems such as Salesforce, SharePoint, Conga, and SimpleDocs.
• Able to identify when a request falls outside an approved template or process, and redirect or accelerate as appropriate.

Responsibilities

• Manage the Contracts queue by reviewing, prioritizing, assigning, and progressing requests in a timely manner, ensuring new business deals and renewals move through the contracting process efficiently.
• Review, draft, negotiate, and manage customer contracts and related documentation, including MSAs, order forms, amendments, renewals, and other commercial agreements; support US Contracts Counsel on new business opportunities and bespoke contractual arrangements; and escape complex or higher-risk matters as appropriate.
• Act as a primary point of contact for contracting requests and questions from Sales, Account Managers, Customer Success, Finance, and other internal stakeholders.
• Draft, update, and maintain approved contract templates, documentation, and contracting policies, supporting new business, renewals, amendments, and the migration of legacy customers to current contracting standards.
• Maintain current template versions and ensure the correct approved template and contracting position is used.
• Coordinate with Legal, Privacy, Finance, Sales, Customer Success, and other stakeholders to obtain the input and approvals needed to progress contracts through to completion.
• Maintain accurate contract records, approvals, signatures, and related documentation across Salesforce, Conga, SharePoint, SimpleDocs, and other contract management systems.
• Track new business and renewal contracting activity and provide regular status updates to the Contracts team and relevant stakeholders.
• Identify opportunities to improve contracting processes, templates, guidance, and ways of working to support efficient and consistent contract management.
• Carry out other contract management activities as needed.

Skills

Contract management

Legal operations

Sales operations

Renewals

Drafting contracts

Negotiation

Templates

Salesforce

SharePoint

Conga

SimpleDocs

Tools

Salesforce

SharePoint

Conga

SimpleDocs

Job description

Unily is seeking a Contracts Manager to lead the lifecycle of customer agreements, renewals, and amendments in a high-volume SaaS environment. You will draft, review, and negotiate contracts, collaborate with Sales, Legal, and Finance, and drive template governance and record accuracy across systems.

The role emphasizes process improvement, stakeholder management, and a proactive approach to contract governance within a hybrid US-based team.