Renewals & Contracts Manager

Leadership Connect, Inc.; United States; Remote; USD 75,000 - 115,000; Full time

Benefits offered by this job

Awesome medical insurance plan

Dental Insurance

Life & Disability insurance

Flexible spending accounts

Unlimited PTO

Eleven Paid Holidays

Employee Referral Program

401(k) employer contribution

Rewards and recognition programs

Job summary

Leadership Connect seeks a detail-oriented professional to own contract administration and renewal workflows within a small client services team. You will monitor retention risk, manage a personal book of accounts, and collaborate with Sales Leadership to ensure renewal success.

The role emphasizes client-focused support, onboarding and training, and accurate Salesforce documentation. Remote-friendly environment with a focus on professional, proactive service.

Qualifications

• 2+ years of contract administration or renewal management experience in a B2B subscription model.
• Experience in client success or account management is a strong plus.
• Strong organizational skills and proactive communication to keep renewals on track.

Responsibilities

• Own contract administration and renewal workflows for the team and manage renewal calendar.
• Monitor accounts for retention risk and collaborate with Client Success to reduce churn.
• Manage a book of on-demand accounts, including renewals and pricing conversations.
• Provide onboarding and training support to client users and position product value at renewal.
• Document renewal conversations in Salesforce and maintain account transparency.

Skills

Contract administration

Renewal management

Salesforce

Account management

Client success

Communication

Organization

Education

Bachelor's degree in Business Administration or related

Tools

Salesforce

Job description

Leadership Connect seeks a detail-oriented professional to own contract administration and renewal workflows within a small client services team. You will monitor retention risk, manage a personal book of accounts, and collaborate with Sales Leadership to ensure renewal success.

The role emphasizes client-focused support, onboarding and training, and accurate Salesforce documentation. Remote-friendly environment with a focus on professional, proactive service.