Contractor Counter & Inside Sales Specialist

Pro Tool & Supply, Inc.; Brockton (MA); Vor Ort; USD 28.000 - 39.000; Vollzeit

Benefits dieser Stelle

Health Insurance

Life Insurance

Retirement Plan

Zusammenfassung

Pro Tool & Supply, Inc. is seeking a driven Counter/Inside Sales Representative in Brockton, MA.

You will assist walk-in contractors and commercial customers at the sales counter, handle phone inquiries, and process orders with product expertise to ensure an exceptional service experience. You will build relationships, identify needs, provide quotes, check inventory, and collaborate with the warehouse to prepare orders for pickup or delivery.

Qualifikationen

• Strong communication and interpersonal skills with contractors/tradespeople.
• Basic computer proficiency, POS systems, order entry software, and MS Office.
• Stand for extended periods and lift up to 50 lbs for counter orders.

Aufgaben

• Assist walk-in customers and contractors at the sales counter, identify needs, provide product information, and process orders accurately.
• Answer phone calls and emails to provide price quotes, check inventory, and handle inquiries.
• Follow up on open quotes and identify cross-sell or upsell opportunities.
• Collaborate with warehouse to ensure orders are pulled correctly for pickup or delivery.
• Maintain a clean, organized counter and showroom.

Kenntnisse

Customer service

Communication

POS systems

Order entry

Microsoft Office

Product knowledge

Ausbildung

High School diploma

Tools

ERP inventory management

Jobbeschreibung

Pro Tool & Supply, Inc. is seeking a driven Counter/Inside Sales Representative in Brockton, MA.

You will assist walk-in contractors and commercial customers at the sales counter, handle phone inquiries, and process orders with product expertise to ensure an exceptional service experience. You will build relationships, identify needs, provide quotes, check inventory, and collaborate with the warehouse to prepare orders for pickup or delivery.