Contract- Talent Acquisition Representative

Sedgwick Claims Management Services Ltd; United States; On-site; USD 65,000 - 90,000; Full time

Job summary

Sedgwick is seeking a Talent Acquisition Representative to manage staffing activities in the designated region, partnering with operations to implement cost‑effective recruitment strategies.

The role screens and interviews candidates, maintains an applicant database, and trains managers on behavioral interviewing while tracking key metrics.

Strong communication, knowledge of employment laws, and experience in high‑volume hiring are essential; bilingual in Portuguese a plus.

Qualifications

• Bachelor's degree preferred; PHR or SPHR certification preferred.
• Four years of staffing or recruiting experience; three years in high-volume recruiting.
• Insurance industry recruiting experience preferred.
• Knowledge of employment laws and e-recruiting concepts.
• Excellent communication and interpersonal skills.

Responsibilities

• Identify and source candidates through networking and referrals.
• Screen, interview, and test applicants; maintain applicant database.
• Develop regional staffing plans with management.
• Manage recruiting budget and preferred supplier list.
• Train hiring managers on interviewing techniques.
• Provide staffing metrics and support regional turnover discussions.

Skills

Talent acquisition

Recruiting

Interviewing

Negotiation

Communication

Teamwork

Education

Bachelor's degree

PHR or SPHR Certification

Bilingual in Portuguese

Tools

ATS (Applicant Tracking System)

Microsoft Office

Job description

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Contract- Talent Acquisition Representative

PRIMARY PURPOSE

To manage staffing activities associated within a designated region; and to partner with Operational management to formulate and execute timely, cost-effective staffing initiatives supporting the regional as well as corporate business objectives.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

• Identifies and cultivates sources for hiring experienced and entry level personnel through: Networking and Colleague Referrals, Development and utilization of Internet Mining technology and capabilities, Development and maintenance of a competitor candidate information database, Development and initiation of a candidate relationship “pipeline management” strategy, Utilization of current and future staffing technology.
• Manages Recruiting budget for region through cost-effective advertisement and third-party recruiters.
• Develops preferred supplier list of third-party recruiters; works with the National Director of staffing to negotiate discounted contract rates for staffing needs.
• Screens, interviews, and tests job applicants as required; maintains applicant database utilizing electronic recruiting software.
• Provides key staffing metrics for regional hiring; tracks regional colleague retention; and consults with regional management regarding issues affecting turnover.
• Trains and mentors hiring managers as well as Colleague Resource Generalists in the use of the electronic recruiting software; builds skill level of regional users by providing training on system updates and new user training.
• Promotes and assists Colleague Resources Managers in training hiring managers in the use of Behavioral Interviewing Techniques, as well as other candidate assessment tools and processes.
• Supports and provides training for the Colleague Resources Generalists in staffing techniques.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

• Performs other duties as assigned.
• Travels as required.

QUALIFICATIONS

• Education & Licensing: Bachelor's degree from an accredited college or university preferred. PHR or SPHR Certification preferred. Bilingual in Portuguese.
• Experience: Four (4) years of staffing experience or equivalent combination of education and experience required to include three (3) years as a direct recruiter in a high volume, difficult-to-source industry. Insurance industry recruiting experience is preferred. Experience with recruiting software is preferred.
• Knowledge of employment laws and practices.
• Working knowledge of e-recruiting concepts and systems.
• Excellent oral and written communication, including presentation skills.
• PC literate, including Microsoft Office products.
• Strong organizational skills.
• Excellent negotiation skills.
• Excellent interpersonal skills.
• Ability to work independently.
• Ability to work in a team environment.
• Ability to meet or exceed Performance Competencies.

WORK ENVIRONMENT

When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines.

Physical: Computer keyboarding, travel as required.

Auditory/Visual: Hearing, vision and talking.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

Sedgwick is the world’s leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company’s expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape.

For more, see sedgwick.com