Contract Operations Analyst: Drive Pricing & Efficiency

BD; Sandy (UT); On-site; USD 44,000 - 70,000; Full time

Job summary

BD is seeking an Analyst, Contract Operations in Sandy, UT to manage and resolve a high volume of external and internal inquiries, ensuring accurate contract pricing and membership details. You will collaborate with cross-functional teams and drive continuous improvements to support our healthcare transformation.

The role emphasizes on-site collaboration and requires 1–3 years in contract operations, strong Excel skills, and experience with data mining tools; you will work with distributors,

Qualifications

• 1–3 years' experience in commercial contract operations and/or related areas such as pricing.
• Strong Excel skills with the ability to manipulate large data to draw insights.
• Experience with data mining tools (SAP BI, Power BI, QlikView).
• Demonstrated experience building and maintaining strong cross-functional business partner relationships.
• Analytical problem solver with demonstrated ability to identify opportunities for continuous improvement.

Responsibilities

• Manage and resolve a large volume of external (Distributor, GPO, Customer) and internal (BD sales, commercial integration teams, & CCO cross-functional teams) ad-hoc inquiries in a timely manner, utilizing automation and reporting tools.
• Understand and support business and membership strategies to effectively communicate new customer pricing eligibility on GPO and/or local agreement requests. Facilitate and lead external/internal calls to quickly address and resolve stakeholder requests.
• Manage GPO Group Transitions, including effective collaboration with the BD Central Membership team to ensure roster alignment and effective dating.
• Prepare Dealer Notifications and notify servicing distributors of all contract pricing and membership details.
• Provide subject matter expertise to help drive the design and implementation of solutions that improve accuracy, timeliness, and efficiency in the GPO Group Transition process. Be accountable for key metrics, KPIs (key performance indicators), SLAs (service level agreements), and Individual Impact Goals to meet the strategic goals of the organization.
• Collaborate with business partners to drive continuous improvements around our GPO and/or Local contract execution and renewal processes.

Skills

Analytical thinking

Cross-functional collaboration

Problem solving

Education

High school diploma or GED

Bachelor's degree preferred

Tools

Excel

SAP BI

Power BI

QlikView

Job description

BD is seeking an Analyst, Contract Operations in Sandy, UT to manage and resolve a high volume of external and internal inquiries, ensuring accurate contract pricing and membership details. You will collaborate with cross-functional teams and drive continuous improvements to support our healthcare transformation.

The role emphasizes on-site collaboration and requires 1–3 years in contract operations, strong Excel skills, and experience with data mining tools; you will work with distributors,