Contract Management Specialist

Russell Tobin; Tualatin (OR); Hybrid; USD 75,000 - 82,000; Full time

Benefits offered by this job

Healthcare coverage

401(k) plan

Life & disability insurance

Employee discounts

Legal support

Job summary

Russell Tobin is seeking a Systems Analyst to support a Contract Lifecycle Management platform (Icertis preferred) within a Legal Operations environment. You will optimize system performance, develop reports in Power BI, and work with legal, business, and technical teams to enhance workflows.

The role requires strong analytical skills, experience with CLM platforms, and a mix of Agile/Waterfall project methods.

Qualifications

• Bachelor's degree in Information Systems, Computer Science or a related technical field.
• Experience supporting CLM platforms such as Icertis or similar enterprise systems.
• Experience with Agile and/or Waterfall project methodologies.
• Strong analytical, organizational and problem-solving skills.
• Excellent communication and collaboration abilities.

Responsibilities

• Administer, maintain, and enhance the CLM platform.
• Monitor system performance and resolve operational issues.
• Collaborate with Legal Operations, attorneys, and stakeholders to improve workflows.
• Develop reports, dashboards, and analytics for contract metrics.
• Support system enhancements, upgrades, and process improvements.
• Configure CLM workflows and business rules.
• Utilize Power BI, SQL, and Microsoft technologies for reporting and integrations.
• Participate in software implementation projects using Agile or Waterfall.
• Document processes, requirements, and best practices.
• Provide user support, troubleshooting, and training as needed.

Skills

Power BI

SQL

C#

CLM knowledge

Agile / Waterfall

Stakeholder collaboration

Reporting & Analytics

Education

Bachelor's degree in Information Systems or Computer Science

Tools

Icertis CLM

Microsoft tech stack

Job description

Location: Tualatin, OR (Hybrid – 50% Remote)

Pay Rate: $37.29/hour

Duration: 12 months contract with possible extensions or C2H

Position Overview

We are seeking a Systems Analyst to support the administration, maintenance, and continuous improvement of a Contract Lifecycle Management (CLM) platform and related business processes within a Legal Operations environment. This role partners closely with legal, business, and technical stakeholders to optimize system performance, enhance workflows, develop reporting and analytics, and support ongoing system enhancements.

The ideal candidate has experience with CLM platforms (preferably Icertis or a similar solution), strong analytical and technical skills, and a passion for process improvement and delivering exceptional internal customer support.

Key Responsibilities

• Administer, maintain, and enhance the Contract Lifecycle Management (CLM) platform.
• Monitor day-to-day system performance and resolve operational issues.
• Collaborate with Legal Operations, attorneys, and business stakeholders to improve contract workflows and system functionality.
• Develop reports, dashboards, and analytics to support contract lifecycle metrics and operational insights.
• Support implementation of system enhancements, upgrades, and process improvements.
• Configure and customize CLM workflows and business rules where applicable.
• Utilize Microsoft technologies, including C#, SQL, and Power BI, to support reporting, automation, and system integrations.
• Participate in software implementation projects using Agile or Waterfall methodologies.
• Document system processes, requirements, and best practices.
• Provide user support, troubleshooting, and training as needed.

Required Qualifications

• Bachelor's degree in Information Systems, Computer Science, or a related technical field.
• Experience supporting Contract Lifecycle Management (CLM) platforms such as Icertis or similar enterprise contract management systems.
• Experience with project management methodologies, including Agile and/or Waterfall.
• Strong analytical, organizational, and problem-solving skills.
• Excellent communication and collaboration abilities.
• Experience developing reports and dashboards using Power BI or similar analytics tools.
• Working knowledge of SQL and Microsoft technology stack.

Preferred Qualifications

• Experience configuring or developing within the Icertis platform.
• Microsoft C# or other software development experience.
• Experience working with legal operations, contract management, or corporate legal departments.
• Background in process optimization and business systems improvement.

Technical Skills

• Contract Lifecycle Management (Icertis preferred)
• Microsoft C#
• SQL
• Power BI
• Business Systems Analysis
• Reporting & Analytics
• Process Improvement

Preferred Experience

• Legal Operations or Corporate Legal environments
• Contract Management Systems
• Enterprise Software Administration
• Data Analysis and Business Intelligence
• Cross-functional stakeholder collaboration

Pride Global offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.

Pride Global and its affiliates are an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.

Pride Global and its affiliates are a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances.

Accommodations

We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us.