Contract Interior Sales Lead – Luxury Design

Knoll Inc.; New York (NY); On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

Medical

Prescription Drug

Dental

Vision

Health Savings Account

Dependent Day Care Savings Account

Life Insurance

Disability Insurance

Paid Time Off

Holidays

401(k)

Short/Long Term Disability

Job summary

MillerKnoll is seeking a Contract Sales Representative to lead contract, hospitality, and large-scale commercial design sales. This role partners with design firms, specifiers, and purchasing agents to guide product selection, manage quotes, and ensure smooth order completion.

The position requires 5+ years in contract/interior design sales, strong relationship skills, and deep knowledge of product specs and timelines. Local showroom experience preferred with a client-focused mindset.

Qualifications

• Bachelor’s degree preferred or equivalent professional experience required.
• 5+ years of sales experience focused on contract, hospitality, or commercial interior design projects.
• Strong understanding of contract project workflows, purchasing requirements, and specification processes.
• Proven ability to manage multiple complex projects simultaneously.
• Exceptional relationship-building and communication skills.
• Highly organized, detail-oriented, and self-driven.
• Proficiency in Microsoft Outlook, Word, and Excel; CRM experience preferred.
• Familiarity with industry systems (e.g., ERP/ordering platforms) a plus.

Responsibilities

• Contract client relationship development with contract and hospitality design firms, specifiers, and purchasing agents. Identify and pursue new contract client opportunities within the assigned territory. Serve as a trusted advisor throughout the life of large-scale projects, from early design phases through installation.
• Project-based sales execution: manage quotes, specifications, orders, and approvals; ensure accurate pricing and timelines.
• Presentations & market engagement: schedule showroom meetings and client visits; represent the brand at events and vendor meetings.
• Cross-functional collaboration: partner with Contract Support, Customer Service, and internal operations for smooth order execution.
• Territory & business management: meet/exceed sales goals; maintain records and pipeline; participate in business reviews.
• Product knowledge & expertise: stay current on product categories, launches, and maintenance; support client libraries with samples and memos.

Skills

Sales experience

Relationship building

Communication skills

Organization

Attention to detail

CRM experience

Microsoft Outlook

Word

Excel

ERP familiarity

Education

Bachelor’s degree or equivalent

Tools

Microsoft Outlook

CRM software

Excel

ERP systems

Job description

MillerKnoll is seeking a Contract Sales Representative to lead contract, hospitality, and large-scale commercial design sales. This role partners with design firms, specifiers, and purchasing agents to guide product selection, manage quotes, and ensure smooth order completion.

The position requires 5+ years in contract/interior design sales, strong relationship skills, and deep knowledge of product specs and timelines. Local showroom experience preferred with a client-focused mindset.