Contract Freight Solutions Provider

Landstar; Jacksonville (FL); Hybride; USD 55 000 - 75 000; Plein temps

Résumé du poste

Landstar System, Inc. seeks a Contract Freight Solutions Provider to support daily transportation operations and customer accounts.

You will manage load status, tender processes, and communication with customers, carriers, and internal teams to ensure service continuity on weekends and extended hours. The role emphasizes accurate data handling, proactive issue resolution, and coordination across yards and locations, with a focus on maintaining high service levels in a hybrid Jacksonville

Qualifications

• Bachelor’s degree or equivalent experience.
• 2 years of experience in Logistics or Supply Chain Logistics Operations.
• 2 years of experience with operations, transportation pricing, carrier management, or capacity coverage (preferred).

Responsabilités

• Provide timely, accurate shipment updates to customers, Account Managers, carriers, and internal operations teams.
• Oversee operational performance by creating and monitoring shipments not tracking, shipments needing coverage, out of route risk factors
• Independently oversee customer tenders, including rate approvals and capacity commitments, during weekends and night shifts to ensure uninterrupted customer support and service continuity
• Monitor assigned shipments from pickup through delivery, proactively communicating delays, service concerns, or shipment issues
• Maintain accurate shipment data, status codes, dates, times, notes, rates, accessorials, PO/BOL numbers, driver details, and other critical load information in customer and internal systems
• Have decision authority on load tenders, including accepting shipments, posting loads, assigning committed capacity, and confirming coverage with carrier partners
• Support customer relationships by representing Landstar Blue professionally and maintaining clear communication with customer contacts
• Accountability for reviewing yards, drop locations, and handling plans when required to help limit risk and support secure shipment execution

Connaissances

Interpersonal skills

Communication

Organizational skills

Multi-tasking

Microsoft Office

Formation

Bachelor's degree or equivalent experience

2 years of Logistics or Supply Chain experience

Outils

PowerPoint

Excel

Outlook

TEAMS

Description du poste

Location:

Hybrid in Jacksonville, FL

Weekend Days are work at home

Weekdays are in office

Schedule:

Thursday – Sunday or Friday - Monday,

Weekend Hours are 6a – 6p Eastern

Weekday hours are 8am – 5pm (some flexibility)

What work will you perform?

As the Contract Freight Solutions Provider, you will be responsible for supporting daily transportation operations. You will provide superior customer service while managing assigned shipments/accounts. This means ensuring accurate, timely communication with customers, carriers, drivers, and internal operations teams, as well as agents. In this role you will support both customer solutions and account management functions, including load tracking, tender management, status updates, customer and carrier communication, appointment scheduling, issue escalation, system updates, agent guidance and operational follow-through. This position is critical tomaintainingservice expectations during weekend and extended-hour coverage. Those who can prioritize work in an ever-changing environment while delighting customers with their service orientation will be most successful.

Essential Responsibilities:

• Provide timely, accurate shipment updates to customers, Account Managers, carriers, and internal operations teams
• Oversee operational performance by creating and monitoring shipments not tracking, shipments needing coverage, out of route risk factors
• Independently oversee customer tenders, including rate approvals and capacity commitments, during weekends and night shifts to ensure uninterrupted customer support and service continuity
• Monitor assigned shipments from pickup through delivery, proactively communicating delays, service concerns, or shipment issues
• Maintain accurate shipment data, status codes, dates, times, notes, rates, accessorials, PO/BOL numbers, driver details, and other critical load information in customer and internal systems
• Have decision authority on load tenders, including accepting shipments, posting loads, assigning committed capacity, and confirming coverage with carrier partners
• Support customer relationships by representing Landstar Blue professionally and maintaining clear communication with customer contacts
• Accountability for reviewing yards, drop locations, and handling plans whenrequiredto help limit risk and support secure shipment execution

Required Minimum Experience and Education:

• Bachelor’s degree or equivalent experience
• 2 years of experience in Logistics or Supply Chain Logistics Operations

Preferred Experience and Education:

• 2 years of experience with operations, transportation pricing, carrier management, or capacity coverage

Knowledge, Skills, and Abilities:

• Strong interpersonal, communication, and organizational skills.
• Ability to multi-task and work in a fast-paced, changing environment.
• Strong computer skills, including PC/Internet literacy and Microsoft Office experience.
• Ability to communicate professionally with customers, carriers, drivers,agentsand internal teams.
• Ability to enter, review, andmaintainaccurateshipment and customer data.
• Microsoft suite skills (PowerPoint, Excel, Outlook, TEAMS, etc…)

**This job posting is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.