Contract Epic Technical Manager

Abra; Town of Florida (NY); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Abra is seeking a Technical Manager for TDR and EUD to manage technical infrastructure for the Epic implementation. This role includes managing the deployment and configuration of end-user devices and overseeing critical dress rehearsals to ensure system readiness. The ideal candidate will have over 5 years in IT project management, specifically in healthcare systems, and must excel in troubleshooting and team collaboration.

The position requires 50% onsite travel in the Midwest and offers flexibility during rehearsals and go-live phases.

Qualifications

• 5+ years of experience in IT project management with a focus on healthcare system implementations.
• Experience managing Technical Dress Rehearsal (TDR) and End User Device (EUD) deployment in an Epic environment.
• Strong understanding of IT infrastructure and device management for healthcare systems.

Responsibilities

• Oversee the planning and execution of the Technical Dress Rehearsal (TDR) for Epic implementation.
• Manage the deployment and configuration of End User Devices (EUD), ensuring compatibility with Epic systems.
• Work closely with IT teams to troubleshoot any technical issues encountered during rehearsals and device deployment.

Skills

IT project management

Technical Dress Rehearsal (TDR)

End User Device (EUD) deployment

Troubleshooting technical issues

Communication skills

Job description

Job Summary

Position Type: Contract

Anticipated Duration: 9 months (April 2025 - December 2025)

Location: Midwest (50% onsite, 50% remote)

The Technical Manager for TDR (Technical Dress Rehearsal) and EUD (End User Devices) is responsible for managing the technical infrastructure and readiness for the Epic implementation. This role involves overseeing the preparation and deployment of end-user devices and conducting technical dress rehearsals to ensure system readiness. The manager will coordinate closely with IT and operational teams to ensure devices are properly configured and ready for use during and post‑implementation of Epic.

Responsibilities

• Oversee the planning and execution of the Technical Dress Rehearsal (TDR) for Epic implementation.
• Manage the deployment and configuration of End User Devices (EUD), ensuring compatibility with Epic systems.
• Work closely with IT teams to troubleshoot any technical issues encountered during rehearsals and device deployment.
• Coordinate with clinical and operational teams to ensure all devices are tested and ready for use during go‑live.
• Provide technical support and leadership during go‑live to ensure system stability and readiness.
• Develop and execute contingency plans for potential technical issues.

Requirements

• 5+ years of experience in IT project management, with a focus on healthcare system implementations.
• Experience managing Technical Dress Rehearsal (TDR) and End User Device (EUD) deployment in an Epic environment.
• Strong understanding of IT infrastructure and device management for healthcare systems.
• Proven ability to troubleshoot and resolve technical issues in high‑pressure environments.
• Excellent communication and leadership skills, with a focus on collaboration between IT and clinical teams.

Expected Travel

50% onsite travel in the Midwest.

Expected Schedule

Full‑time, with flexibility during technical rehearsals and go‑live phases.