Manager - Epic Technical

Baptist Health Care

Pensacola (FL)

On-site

USD 90,000 - 120,000

Full time

14 days+

Get more replies from employers

Send a job-specific resume in minutes.

Job summary

Baptist Health Care in Pensacola, FL is looking for a Manager - Epic Technical to lead the technical aspects of Epic implementation and maintenance. This role requires strong project management skills and a solid technical background with a focus on healthcare systems. The ideal candidate will have experience in coordinating large-scale IT projects, particularly in a healthcare setting, and will be responsible for ensuring the Epic program is delivered on time. Full-time position with opportunities for growth in a respected health system.

Qualifications

5 years' experience in IT project management.
1 year of large scale healthcare IT project experience.
1 year of EHR implementation experience.

Responsibilities

Coordinate technical aspects of the Epic program.
Serve as technical advisor to the executive director.
Lead technical planning for Epic implementations and upgrades.

Skills

Project management

Technical leadership

Communication

Stakeholder management

Education

Bachelor’s degree in Information Technology

Job description

The Manager - Epic Technical is responsible for coordinating and overseeing the technical aspects of Epic implementation, upgrades, or major Epic initiatives. This role provides end to end technical leadership across infrastructure, environments, integrations, and technical dependencies, ensuring the Epic program is delivered on time, maintained securely, and in alignment with organizational standards. The Manager participates in project scope discussions and serves as the central point of accountability for technical planning, decision making, and execution. This role is ideally suited for an organized, detail-oriented leader with strong project management skills and a solid technical background, including a broad understanding of enterprise infrastructure and support teams such as servers, storage, network, and desktop services.

Responsibilities

Technical Leadership & Program Coordination

Coordinate all technical aspects of the Epic program, including hardware, technical processes, integrations, architecture decisions, and dependencies
Serve as the primary technical advisor to the Executive Director – Epic Program and executive leadership
Participate in project scope discussions to proactively identify technical impacts, constraints, risks, and opportunities
Ensure technical workstreams are fully integrated into the overall project plan and timeline
Serve as the organizational point of accountability for Epic environment usage, including development, testing, training, production and ongoing Epic environment maintenance
Oversee environment provisioning, scheduling, and utilization across all phases of the program
Lead technical readiness activities related to servers, storage, network, workstation, and peripheral infrastructure
Coordinate closely with infrastructure, desktop, and network teams to ensure Epic readiness and ongoing system performance

Implementation, Migration & Testing Support

Lead technical planning for Epic implementations, upgrades, and migrations
Own migration planning and execution for environments, data, and integrations as required
Coordinate testing cycles, including technical validation, performance testing, and integration testing
Ensure technical dependencies are identified, tracked, and resolved ahead of key milestones

Change Management, Upgrades & Patching

Lead technical change management governance for Epic environments
Coordinate Epic upgrades, patches, and maintenance activities in collaboration with Epic, hosting vendors, and internal teams
Ensure changes are properly evaluated for risk, tested, approved, and scheduled
Maintain documentation and processes to support repeatable and controlled change execution

Stability, Performance & Scalability

Support system stability, performance optimization, and long‑term scalability of the Epic platform
Monitor technical risks and proactively address capacity, performance, and resilience concerns
Partner with technical and application teams to resolve high‑impact issues during testing, go‑live, and post‑go‑live stabilization
Support downtime planning, disaster recovery testing, and business continuity readiness

Cross‑Functional Collaboration

Work closely with Epic application teams to align technical and functional plans
Partner with infrastructure, security, integration, and desktop support teams
Coordinate with hosting vendors and third‑party partners to ensure contractual and technical requirements are met
Facilitate communication between technical stakeholders to ensure alignment and transparency
Extended hours may be required during testing cycles, upgrades, and go‑live events
Travel required for attendance at vendor training, addressing offsite technical infrastructure solutions, and other enterprise-wide Epic program or IT related education activities

Qualifications

Required Qualifications

Bachelor’s degree in Information Technology, Computer Science, or related field, or equivalent experience
5 years’ e xperience in information technology project management or information technology infrastructure oversight
Minimum of 1 year of experience coordinating large scale healthcare IT or enterprise system projects
Minimum of 1 year of experience Epic or enterprise EHR implementation or upgrade experience in a healthcare environment
Minimum of 1 year of experience in a technical leadership role supporting EHR platforms
Minimum 1 year of experience working with vendors and/or managed service providers
Demonstrated organizational and project management skills
Strong communication and stakeholder management abilities

Epic certification(s) in requested modules required or ability to obtain within defined timeframe

Preferred Qualifications

Familiarity with Epic environments, hosting models, and technical architecture

About Us

Baptist Health Care is a not-for-profit health care system committed to improving the quality of life for people and communities in northwest Florida and south Alabama. The organization includesthree hospitals, four medical parks,Andrews Institute for Orthopaedic & Sports Medicine, and an extensive primary and specialty care provider network. With more than 4,000 team members, Baptist Health Care is one of the largest non-governmental employers in northwest Florida.

Baptist Health Care, Inc. is an Equal Opportunity Employer. BHC maintains and enforces a policy that prohibits discrimination against any workforce members or applicants for employment because of sex, race, age, color, disability, marital status, national origin, religion, genetic information, or other category protected by federal, state or local law.

Job Info