Contract Design Sales Specialist

MillerKnoll, Inc.; New York (NY); On-site; USD 90,000 - 150,000; Full time

Job summary

MillerKnoll, Inc. in New York is seeking a Contract Sales Representative to lead contract, hospitality, and large‑scale commercial design projects.

You will partner with design firms, specifiers, and purchasing agents to guide product selection, manage the sales process, and deliver seamless experiences from concept through order completion. The role requires deep knowledge of contract furnishings, timelines, and purchasing requirements.

Qualifications

• Bachelor's degree or equivalent professional experience.
• 5+ years of sales experience in contract, hospitality, or commercial interior design projects.
• Strong understanding of contract project workflows, purchasing requirements, and specification processes.
• Proven ability to manage multiple complex projects simultaneously.
• Exceptional relationship-building and communication skills.
• Highly organized, detail-oriented, and self-driven.
• Proficiency in Microsoft Outlook, Word, and Excel; CRM experience preferred.
• Familiarity with industry systems (e.g., ERP/ordering platforms) a plus.

Responsibilities

• Contract Client Relationship Development: Build, nurture, and expand strong relationships with contract and hospitality design firms, specifiers, and purchasing agents.
• Project-Based Sales Execution: Manage contract projects through the full sales lifecycle, including project registration, quoting, specification support, order processing, and follow-up.
• Presentations & Market Engagement: Maintain a full, strategic calendar of client appointments, including showroom presentations and in-office visits.
• Cross-Functional Collaboration: Partner closely with Contract Support, Customer Service, and internal operations teams to ensure smooth order execution.
• Territory & Business Management: Meet or exceed individual, territory, and company contract sales goals.
• Product Knowledge & Expertise: Develop and maintain expert knowledge of all product categories, including construction, performance standards, customization, and maintenance.

Skills

Sales experience

Contract interiors

Relationship building

Communication skills

Organization

CRM experience

ERP systems

MS Office

Education

Bachelor's degree or equivalent

Tools

CRM software

ERP ordering platforms

Job description

MillerKnoll, Inc. in New York is seeking a Contract Sales Representative to lead contract, hospitality, and large‑scale commercial design projects.

You will partner with design firms, specifiers, and purchasing agents to guide product selection, manage the sales process, and deliver seamless experiences from concept through order completion. The role requires deep knowledge of contract furnishings, timelines, and purchasing requirements.