Contract Collections Specialist - Fast-Paced Finance

Talentify; Appleton (WI); On-site; USD 32,000 - 37,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Disability insurance

Health Spending Account

Transportation benefits

Employee Assistance Program

Paid Time Off

Job summary

A contract Collections Specialist role based in Appleton, WI, is available within Aston Carter's finance team. You will manage a portfolio of accounts, contact customers on past-due balances, and drive timely resolutions in a fast-paced environment.

The position is in-office, with typical hours Monday–Friday, offering hands-on training and collaboration with a nationwide customer base. Salary ranges apply per hour and vary with experience.

Qualifications

• Experience in collections, accounts receivable, or related financial operations.
• Strong verbal and written communication with customers and internal teams.
• Ability to navigate multiple computer systems simultaneously.
• Excellent problem-solving and critical-thinking skills.
• High attention to detail and strong organizational skills.
• Ability to meet deadlines in a fast-paced environment.
• Customer-focused mindset with relationship management skills.
• Microsoft Excel, Word, and Outlook proficiency.
• Data entry and basic reconciliation in AR processes.

Responsibilities

• Manage a portfolio of customer accounts and collect receivables.
• Proactively contact customers about past-due balances via phone and email.
• Handle high-volume outbound collections and inbound inquiries.
• Research discrepancies and payment issues to identify resolutions.
• Maintain accurate account documentation and follow-up records.
• Analyze reports and use spreadsheets to support collection efforts.
• Escalate complex issues and support process improvements.
• Ensure compliance with company policies and procedures.

Skills

Collections

Accounts receivable

Customer service

Financial operations

Communication

Multi-system navigation

Problem solving

Attention to detail

Microsoft Excel

Data entry

Tools

SAP

Job description

A contract Collections Specialist role based in Appleton, WI, is available within Aston Carter's finance team. You will manage a portfolio of accounts, contact customers on past-due balances, and drive timely resolutions in a fast-paced environment.

The position is in-office, with typical hours Monday–Friday, offering hands-on training and collaboration with a nationwide customer base. Salary ranges apply per hour and vary with experience.