Contract & Billing Specialist - Detail-Driven

RJ Young Company; Nashville, Northern (TN, KY); Hybrid; USD 42,000 - 66,000; Full time

Job summary

RJ Young Company in Nashville seeks a Contract Management Specialist to manage billing and contract terms with accuracy and professional communication.

You will process orders, set up accounts, generate credits, resolve billing disputes, and contact customers by phone or email while adhering to policies. A high school diploma is required; experience with contracts is preferred; standard office hours apply, with occasional overtime at month-end.

Qualifications

• High school diploma required.
• Experience with contracts preferred.

Responsibilities

• Process incoming sales orders and ensure all necessary paperwork is included.
• Set up new customer account records and correct existing accounts.
• Set up computer billing of contracts with a high level of attention to detail.
• Determine when credit memos are needed; calculate and issue credit memos.
• Research billing disputes and determine appropriate actions to correct issues.
• Effectively communicate with customers by phone and email, with confidence and accuracy.

Skills

Communication

Customer Service

Problem Solving

Education

High school diploma

Bachelor's degree

Job description

RJ Young Company in Nashville seeks a Contract Management Specialist to manage billing and contract terms with accuracy and professional communication.

You will process orders, set up accounts, generate credits, resolve billing disputes, and contact customers by phone or email while adhering to policies. A high school diploma is required; experience with contracts is preferred; standard office hours apply, with occasional overtime at month-end.