Contract & Billing Specialist

RJ Young; Nashville (TN); On-site; USD 45,000 - 65,000; Full time

Job summary

RJ Young in Nashville, TN is seeking a Contract Management Specialist who communicates with customers about billing and contracts, explains terms and ensures adherence to policies. You will use financial software to correct meter readings, bill equipment and cycle records, and calculate/issue credits with meticulous attention to detail.

The role requires navigating contract terms, setting up new accounts, processing orders, and resolving billing disputes.

Qualifications

• High school diploma required.
• Bachelor’s degree preferred.
• Experience working with contracts preferred.

Responsibilities

• Plan and process incoming sales orders with required paperwork.
• Set up new customer accounts and correct existing records.
• Bill contracts using financial software with high accuracy.
• Determine when credit memos are needed and issue them.
• Research billing disputes and take corrective actions.
• Communicate with customers by phone and email clearly and accurately.
• Perform data changes and document actions taken.
• Assist in routine accounting department duties.

Skills

Active Listening

Collaboration

Communication

Conflict Resolution

Customer Service

Problem Solving

Education

High school diploma

Bachelor’s degree

Job description

RJ Young in Nashville, TN is seeking a Contract Management Specialist who communicates with customers about billing and contracts, explains terms and ensures adherence to policies. You will use financial software to correct meter readings, bill equipment and cycle records, and calculate/issue credits with meticulous attention to detail.

The role requires navigating contract terms, setting up new accounts, processing orders, and resolving billing disputes.