Contract Administrator

Infosys BPM; Tempe (AZ); On-site; USD 42,000 - 60,000; Full time

Job summary

Infosys BPM is seeking a Senior Process Associate to execute transactions per guidelines and timelines, validate inputs from team members, support training activities, and assist in escalation resolution to meet SLA targets. You will handle transition coordination, training, certifications, and knowledge management, while engaging in day-to-day client interactions.

Your role includes assessing agreements and requisitions, routing contracts for electronic signatures, initiating termination

Qualifications

• High School Diploma or GED equivalent required.
• At least 1 year of related work experience.
• Experience in contract management and procurement preferred.
• Ability to understand supplier contracts, including the structure and contractual clauses.
• Professional written and verbal communication skills.

Responsibilities

• Assesses incoming agreements to ensure compliance.
• Assesses incoming purchase requisitions.
• Interacts with suppliers and client stakeholders to ensure use of appropriate contract template.
• Routes contract for electronic signature.
• Prepares and issues agreement termination letters.
• Identifies and implements best practices and process improvement opportunities.
• Resolves user issues.
• Ensures SLAs are met.
• Manages quality-related & timely completion of tasks.
• Identifies contract renegotiation opportunities.

Skills

Communication skills

Attention to detail

Team collaboration

Education

High School Diploma or GED Equivalent

Job description

In the role of senior process associate, you will execute transactions as per prescribed guidelines and timelines, reviews and validates the inputs from the other team members, support your manager in training activities, daily operations reviews and help in escalation resolution with the objective to meet service level agreement targets for the specific process within the guidelines, policies and norms of

In this role you will be responsible for transition coordination, process training and certifications for the team, talent management related activities, Service Level Agreement compliance and Process compliance. You will also be involved in day-to-day customer interactions, knowledge management and process reengineering activities.

Your responsibilities will include but are not limited to:

• Assesses incoming agreements to ensure compliance
• Assesses incoming purchase requisitions
• Interacts with suppliers and client stakeholders to ensure use of appropriate contract template.
• Routes contract for electronic signature
• Prepares and issues agreement termination letters
• Identifies and implements best practices and process improvement opportunities
• Resolves user issues
• Ensures SLAs are met
• Manages quality-related & timely completion of tasks
• Identifies contract renegotiation opportunities

Qualifications

Basic

• High School Diploma or GED Equivalent
• At least 1 year of related work experience

Preferred

• Experience in contract management
• Experience in Procurement
• Ability to understand supplier contracts, including the structure and contractual clauses
• Professional written and verbal communication skills