Contract Administrator

Sureserve; Morgantown (WV); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is looking for a diligent Contract Administrator to join a dynamic team. This role is pivotal in ensuring effective communication between stakeholders, managing schedules, and maintaining accurate records. Ideal candidates will possess strong organizational skills and a friendly demeanor to foster relationships with clients and team members. The company offers a supportive environment with opportunities for professional growth, emphasizing employee wellbeing and diversity. If you're ready to contribute to a mission-driven organization, this is the perfect opportunity for you.

Benefits

Employee wellbeing programs

Occupational health support

Enhanced maternity and paternity packages

Dental and healthcare cash plans

Cycle to Work Scheme

Electric Vehicle Leasing

Sureserve Academy for development

Employee Voice and social activities

Sureserve Legends celebrating values

Qualifications

• Self-motivated with a desire to develop within a successful company.
• Experience handling high call volumes is advantageous.

Responsibilities

• Plan daily work schedules for engineers and communicate accordingly.
• Ensure data is accurate and delivered promptly.

Skills

Microsoft Office

Customer Service

Organizational Skills

Communication Skills

Multitasking

Education

High School Diploma

Bachelor's Degree (preferred)

Tools

IT Systems

Databases

Job description

Contract Administrator at Sureserve

Join us to apply for the Contract Administrator role at Sureserve.

About Sureserve

Sureserve's mission is to be the trusted partner of choice for the social housing and public sector, delivering essential and affordable heating, energy savings, and compliance solutions. We play a key role in decarbonisation, prioritizing safety, integrity, and respect while providing high-quality energy efficiency solutions for safe, warm, and compliant homes, improving residents' quality of life.

With nationwide reach and regional expertise, we are committed to excellent client service and being a trusted partner now and in the future.

Sureserve Compliance Central

We are a national provider of market-leading heating and hot water solutions, with regional offices across the East of England and Midlands, ensuring comprehensive coverage and access for our clients.

Role Overview

We are seeking a diligent, professional Contract Administrator to join our busy team. The role requires resilience, attention to detail, excellent communication skills, and the ability to multitask effectively.

The Contract Administrator acts as a key link between stakeholders, ensuring accurate data communication and timely distribution of planned and allocated works, meeting company and client standards. You will support team leaders, engineers, suppliers, and tenants with administrative tasks, ideally with experience in housing, premises, or facilities management sectors.

Key Responsibilities

• Plan daily work schedules for engineers, electricians, plumbers, apprentices, and communicate accordingly.
• Ensure data is accurate and delivered promptly.
• Maintain up-to-date records via appropriate systems.
• Coordinate with other Contracts Administrators and Supervisors.
• Handle calls from clients and tenants professionally.

Required Attributes

• Self-motivated with a desire to develop within a successful company.
• Excellent customer service skills.
• Proficiency with Microsoft Office, IT systems, and databases; strong organizational skills.
• Experience handling high call volumes is advantageous.
• Friendly, professional attitude to foster good relationships with engineers, tenants, and clients.

All applicants will undergo criminal and reference checks prior to employment.

What We Offer

• Employee wellbeing programs, occupational health support, and counseling.
• Annual leave based on service level.
• Enhanced maternity and paternity packages.
• Dental and healthcare cash plans.
• Cycle to Work Scheme, Electric Vehicle Leasing.
• Gender & Equality Working Group.
• Sureserve Academy for development and career progression.
• Employee Voice and social activities.
• Sureserve Legends celebrating our employees' living our values.

Sureserve is committed to diversity and inclusion, offering reasonable adjustments during recruitment. For adjustments, contact [e-mail]. Successful applicants will undergo eligibility checks, including right to work and DBS.

Join us in our mission to deliver excellence across the UK.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industries: Utilities