Contract Accounts & Billing Specialist - Customer Support

Westinghouse; Town of Florida (NY); On-site; USD 57,308,000 - 65,904,000; Full time

Benefits offered by this job

Health and Income Protection Benefits

401(k) Savings Plan

Paid Vacations for Qualifying Roles

Job summary

Westinghouse, via WECTEC Staffing Services, seeks an Account Specialist-Level 1 for an eight-month contract to support customer billing, accounts, and service requests for diverse clients. The role involves coordinating with internal teams and vendor partners, ensuring policy compliance, and handling inquiries.

Location: Palm Beach Gardens, FL. The position offers exposure to financial and operational tasks with opportunities for training and growth within a global energy company.

Qualifications

• Education: High School Diploma or equivalent.
• Minimum 2+ years in customer service, sales, claims, or revenue recovery.
• Shifts may include evenings and weekends.
• CRM software and basic computer skills required.
• Associate's or Bachelor's degree preferred.

Responsibilities

• Assist customers with account inquiries, billing, and enrollment.
• Process claims, contractor invoices, and fulfillment requests.
• Communicate effectively with customers and internal teams.
• Maintain accurate account records and follow established policies.
• Participate in training and development programs for customer service.

Skills

CRM software

Customer service

Data entry

Communication

Education

High School Diploma

Associate's degree

Bachelor's degree

Tools

Microsoft Office

Job description

Westinghouse, via WECTEC Staffing Services, seeks an Account Specialist-Level 1 for an eight-month contract to support customer billing, accounts, and service requests for diverse clients. The role involves coordinating with internal teams and vendor partners, ensuring policy compliance, and handling inquiries.

Location: Palm Beach Gardens, FL. The position offers exposure to financial and operational tasks with opportunities for training and growth within a global energy company.