Billing Operations Specialist - Payments & Reporting

Westinghouse Electric Company LLC; Massachusetts; On-site; USD 32,000 - 39,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid vacations

Job summary

Westinghouse Electric Company LLC, via WECTEC Staffing Services, seeks a Billing Operations Consultant for a 1-year contract in Houston, TX. You will own commissions reporting, support IL market billing, and assist with pricing file submissions and site maintenance. This W-2 role reports to the onsite manager.

Responsibilities include end-to-end commissions reporting, pricing updates, AR reviews, and resolving billing errors across systems. Collaboration with accounting and vendors is essential.

Qualifications

• Experience in billing operations, accounts receivable, or a related field.
• Collaboration and customer interaction.
• Experience in the utilities or energy industry is a plus but not required.

Responsibilities

• Own and manage the end-to-end commissions reporting process, ensuring accuracy, completion, and identifying opportunities for improvement and efficiency.
• Submit pricing files to utilities.
• Perform pricing updates on applicable sites to ensure rates remain current and accurate.
• Perform AR review of account balances for the IL market external Bill Ready process.
• Monitor and resolve check rejections for IL Bill Ready files.
• Review daily usage-not-billing reports to identify and address unbilled accounts.
• Identify, troubleshoot, and resolve billing errors across systems.
• Validate external Rate Ready shadow billing reports against internal system data for accuracy.
• Review and work exception reports generated from the billing system.
• Help with payment posting functions.
• Help with month-to-month utility reconciliation.
• Help with rerate analysis as needed.
• Assist the accounting team with reporting, tax reports, and reconciliation.
• Assist vendor invoicing as needed.
• Respond to customer billing inquiries in a timely and accurate manner.
• Work batch log exceptions (EDI) for billing items not posted.
• Support mail review and other daily operational tasks.
• Help with additional billing and operational needs as they arise.
• Provide support with complaint handling and TPV call reviews as needed.

Skills

Experience in billing operations

Collaboration & customer interaction

Job description

Westinghouse Electric Company LLC, via WECTEC Staffing Services, seeks a Billing Operations Consultant for a 1-year contract in Houston, TX. You will own commissions reporting, support IL market billing, and assist with pricing file submissions and site maintenance. This W-2 role reports to the onsite manager.

Responsibilities include end-to-end commissions reporting, pricing updates, AR reviews, and resolving billing errors across systems. Collaboration with accounting and vendors is essential.