Continuous Quality Improvement Specialist

Valley Youth House; York (York County); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health, dental, vision insurance

401(k) with company match

Paid time off (PTO)

Disability insurance

Pre-tax Health Care FSA

Tuition reimbursement

Wellness programs

Referral program

Employer-paid clearances

Job summary

Valley Youth House is seeking a Continuous Quality Improvement Specialist to advance data-driven program improvements in York/Dauphin. The role focuses on collecting and analyzing data, refining assessment tools, and leading school-based initiatives toward Promising Practice or Evidenced Based status.

Responsibilities include training staff, advising leadership on gaps and trends, and ensuring accurate data reflects services.

Qualifications

• Bachelor's degree in Social Work, Data Analytics, QA or related field.
• 2+ years' experience in quality assurance and/or program improvement.
• Ability to work a hybrid schedule and complete pre-employment requirements.

Responsibilities

• Collect, analyze and report on data collected.
• Ensure assessment tools reflect services and data collection methods.
• Lead School-Based program toward Promising Practice or Evidenced Based status.
• Identify gaps in data collection and develop/update tools.
• Train staff and advise Leadership on improvement areas.

Skills

Data analysis

Quality assurance

Program improvement

Hybrid work

Training staff

Education

Bachelor's degree in Social Work, Data Analytics, QA or related field

Tools

Credible

Job description

Location: York/Dauphin

The Organization:

Valley Youth House empowers and strengthens the lives of children, youth, and families through inclusive programming that builds resilience and fosters growth and independence. VYH works from a trauma-informed / healing-centered perspective, incorporating positive youth and human development, and cultural awareness into all aspects of its services. The agency is committed to ensuring that clients and staff feel safe, have choice and voice, collaborate in a trusting environment, and are empowered to make a difference in their own lives and the agency.

Why Should You Apply?

• Hybrid opportunities.
• An extensive orientation program to ensure a smooth onboarding process.
• Competitive compensation package with paid time off (PTO) to promote work-life balance.
• Comprehensive health, dental, and vision insurance coverage, including prescription benefits.
• Enroll in our 401(k)-retirement plan and enjoy a company match to secure your financial future.
• Short- and Long-Term Disability coverage for peace of mind.
• Take advantage of our pre-tax spending accounts (Health Care and Dependent Care FSA).
• Health and wellness programs to support your overall well-being.
• Referral program where you can earn rewards for bringing talented individuals to our team.
• Tuition reimbursement program to fuel your professional growth.

Essential Functions of the Continuous Quality Improvement Specialist:

• Collect, analyze and report on data collected.
• Ensure assessment tools and means of data collection are effectively reflecting the services being provided (ie: SBLS pre & post tests, intake forms and demographics in Credible, and direct service hours vs. goal achievement in the AAIs, up to date KPIs).
• Lead the School-Based program in achieving the status of a Promising Practice and/or an Evidenced Based program.
• Identify gaps in data collection and create or update assessment tools to meet the need. Assist Central program leads in ensuring policy and procedures are effectively guiding staff in outcome attainment.
• Train employees on effective data collection and advise the Leadership team on areas for improvement. Including gaps in services, trends and potential risks.

Minimum Qualifications for the Continuous Quality Improvement Specialist:

• A bachelor's degree in Social Work, Data Analytics, Quality Assurance or other related field. If the degree is in an unrelated field then the candidate must have at least 4 years of experience in quality assurance and/or program improvement, child welfare or school based services.
• Two or more years' experience working in quality assurance and program improvement/implementation.
• A valid driver's license, a motor vehicle report that meets agency requirements and reliable transportation that can safely transport clients if needed.
• Ability to work a hybrid schedule.
• Ability to complete the pre-employment physical and drug test requirements.

Physical Requirements for the Continuous Quality Improvement Specialist:

• Sedentary work that primarily involves sitting/standing. X Constantly
• Light work that includes moving objects up to 20 pounds. X Occasionally

**If eligible: Medical, vision, and prescription benefit available after the first month of hire, Vacation, Sick, and Personal Time Off, 401k -6% match, Employer-paid clearances, physical, and training, Opportunities for Tuition reimbursement, Opportunities for licensure supervision hours for LCSW and LPC.

Full position details!