Continuous Improvement Manager

The TJX Companies, Inc.; Marlborough (MA); On-site; USD 90,000 - 130,000; Full time

Job summary

Join a Fortune 100 company as a Continuous Improvement Manager, leading transformative projects that enhance operational efficiency. Located at the TJX home office, this role focuses on implementing Lean Six Sigma initiatives in a supportive environment that values innovation, teamwork, and continuous learning.

Benefits

Health Care Spending Account

Management Incentive Plan

Robust Retirement Savings Program

Competitive vacation package

Associate discounts at stores

Tuition reimbursement

Comprehensive training and development

Flexible hybrid work model

Qualifications

• Five years of experience on Lean Six Sigma projects required.
• Black Belt certification is a must; Agile, Safe, PMP certifications are assets.
• Experience in emerging technologies is valued.

Responsibilities

• Lead and manage complex projects using Lean Six Sigma methodologies.
• Identify and enable delivery of Lean Six Sigma and Intelligent Automation opportunities.
• Provide training and mentoring to developing Associates.

Skills

Critical Thinking

Data Analysis

Collaboration

Education

Post-secondary degree in Operations Management

Tools

Microsoft Power Platform

Power BI

Power Automate

Power Apps

Job description

At TJX Canada, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our Distribution Centers, Corporate Offices, or Retail Stores—WINNERS, HomeSense, and Marshalls, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. Here at TJX Canada, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals.

Job Description:

We're looking for aContinuous Improvement Managerto lead transformative projects that drive innovation and efficiency across TJX. In this dynamic role, you'll collaborate with senior leadership and cross-functional teams to identify and implement impactful Lean Six Sigma and Intelligent Automation initiatives. You'll have the opportunity to shape the future of our process improvement strategy while mentoring others and expanding your influence across the organization. If you're passionate about data-driven decision-making, emerging technologies, and making a measurable difference, this is your chance to thrive in a fast-paced, supportive environment. Join us and be part of a company that values continuous learning, collaboration, and bold thinking.

Why Work With Us?

• We value integrity, respect, and teamwork, encouraging a unique and inclusive culture.

• Immediate access to our Group Benefits package, including a Health Care Spending Account, Associate & Family Assistance Program, and various well-being resources

• Management Incentive Plan along with a robust Retirement Savings Program

• A competitive vacation package, paired with a Vacation Trade Program that allows you to opt in for an extra week.

• Enjoy Associate discounts at our stores, available to you and eligible family members.

• Comprehensive training and development resources designed to help you learn, grow, and succeed.

• Exciting career paths with growth opportunities and tuition reimbursement to support your career progression.

• Discover innovative amenities at our eco-friendly corporate office, along with the flexibility and balance of our hybrid work model.

What You’ll Do:

• This position leads, manages, and directs complex projects using Lean Six Sigma (LSS) and other process improvement methodologies.

• Leads process mining workshops, identifies, prioritizes, and enables delivery of LSS and Intelligent Automation opportunities.

• Works with senior management and leads cross-functional teams to identify areas of inefficiency and opportunities for process improvement.

• Supports the entire process improvement program currently in place at TJX.

• Supports and drives innovative strategies at TJX, is cognizant of the evolving continuous improvement (external and internal) landscape and can enable new strategies for TJX (i.e. the Intelligent Automation program).

• Assists leadership in maintenance of an effective and efficient process improvement program; assists in development and delivery of process improvement documentation and training.

• Provides training, coaching, and mentoring to developing Associates (i.e. Green and Yellow Belts).

About You:

• A minimum of five (5) years of professional experience working on Lean Six Sigma (LSS) projects.

• A post-secondary degree is preferred (i.e. Operations Management, Quality Management, Industrial or Management Engineering, Math, Statistics or another technical major); related education and experience will be considered.

• Expertise in Lean Six Sigma (LSS) and DMAIC methodology.

• Black Belt certification is required; Agile, Safe, PMP are assets.

• Knowledge of emerging technologies (i.e. Microsoft Power Platform, Power BI, Power Automate, and Power Apps); knowledge of additional Microsoft technologies (e.g. SharePoint) is an asset.

• Excellent critical thinking skills, ability to identify problems, investigates issues, discrepancies, and prepare responses for anticipated questions; understands the needs of the audience when presenting information.

• Strong experience with data analysis with ability to identify business assumptions and results, articulate findings, quantify issues and their potential impacts.

• Demonstrated collaborative relationship building skills. Fosters high levels of trust and teamwork throughout the organization at all levels; understands how and when to apply alternative approaches and flex relationship styles.

• Excellent oral and written communication skills; ability to effectively converse with a wide range of audience, including non-technical stakeholders.

Additional Information: Candidates aged 18 and over will be required to undergo a criminal record check as part of the hiring process. Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted.

Address:

60 Standish Court

Location:

CAN Home Office Mississauga ON