Contingent Workforce Programs Associate

KellyMitchell Group; Charlotte (NC); Hybrid; USD 26,000 - 44,000; Full time

Benefits offered by this job

ESOP

401K

Job summary

KellyMitchell is seeking a Contingent Labor Specialist in Charlotte, NC, a hybrid, early-career role focusing on daily operations of a large contingent labor program. You will work closely with hiring managers, staffing suppliers, contingent workers, and internal partners to manage lifecycle activities and program data.

The position emphasizes relationship-building, strong communication, and organized program operations.

Qualifications

• 1+ years of staffing, recruiting, HR operations, workforce management, or related area.
• Strong written and verbal communication.
• Comfortable communicating by phone, email, and virtual meetings.
• Ability to build relationships with hiring managers, staffing suppliers, and internal partners.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience with Microsoft Office (Excel, Outlook, PowerPoint, Word).
• Experience in staffing agency or MSP environments (nice-to-have).

Responsibilities

• Support hiring managers with contingent labor requests and onboarding.
• Conduct intake conversations to understand needs.
• Serve as liaison between managers, suppliers, workers, and partners.
• Manage job postings and contractor information in a Vendor Management System (VMS).
• Train managers on VMS processes and documentation requirements.
• Maintain contractor records and onboarding requirements.
• Monitor compliance documentation and follow up when missing.
• Help select staffing suppliers best suited for needs.
• Respond to questions and troubleshoot process issues.
• Navigate conversations and resolve concerns between partners and suppliers.
• Compile program data, prepare summaries, and track KPIs.
• Participate in process improvement efforts for program operations.
• Escalate complex issues to senior team members.

Skills

Staffing experience

Communication skills

Relationship building

Organizational skills

Time management

MS Office

Conflict handling

Tools

Microsoft Excel

Microsoft Outlook

Microsoft PowerPoint

Microsoft Word

Job description

KellyMitchell is seeking a Contingent Labor Specialist in Charlotte, NC, a hybrid, early-career role focusing on daily operations of a large contingent labor program. You will work closely with hiring managers, staffing suppliers, contingent workers, and internal partners to manage lifecycle activities and program data.

The position emphasizes relationship-building, strong communication, and organized program operations.