Contingent Labor Specialist

KellyMitchell Group; Charlotte (NC); Hybrid; USD 26,000 - 44,000; Full time

Benefits offered by this job

ESOP

401K

Job summary

KellyMitchell is seeking a Contingent Labor Specialist in Charlotte, NC, a hybrid, early-career role focusing on daily operations of a large contingent labor program. You will work closely with hiring managers, staffing suppliers, contingent workers, and internal partners to manage lifecycle activities and program data.

The position emphasizes relationship-building, strong communication, and organized program operations.

Qualifications

• 1+ years of staffing, recruiting, HR operations, workforce management, or related area.
• Strong written and verbal communication.
• Comfortable communicating by phone, email, and virtual meetings.
• Ability to build relationships with hiring managers, staffing suppliers, and internal partners.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience with Microsoft Office (Excel, Outlook, PowerPoint, Word).
• Experience in staffing agency or MSP environments (nice-to-have).

Responsibilities

• Support hiring managers with contingent labor requests and onboarding.
• Conduct intake conversations to understand needs.
• Serve as liaison between managers, suppliers, workers, and partners.
• Manage job postings and contractor information in a Vendor Management System (VMS).
• Train managers on VMS processes and documentation requirements.
• Maintain contractor records and onboarding requirements.
• Monitor compliance documentation and follow up when missing.
• Help select staffing suppliers best suited for needs.
• Respond to questions and troubleshoot process issues.
• Navigate conversations and resolve concerns between partners and suppliers.
• Compile program data, prepare summaries, and track KPIs.
• Participate in process improvement efforts for program operations.
• Escalate complex issues to senior team members.

Skills

Staffing experience

Communication skills

Relationship building

Organizational skills

Time management

MS Office

Conflict handling

Tools

Microsoft Excel

Microsoft Outlook

Microsoft PowerPoint

Microsoft Word

Job description

Our client, a leading communications provider, is seeking a Contingent Labor Specialist to join their team! This is an early-career, relationship-driven position supporting the daily operations of a large contingent labor program. The Contingent Labor Specialist will work closely with hiring managers, staffing suppliers, contingent workers, and internal business partners throughout the contractor lifecycle.

This could be a great next step for someone with staffing agency, recruiting, HR, or workforce operations experience who wants to transition from traditional recruiting into program operations.

This position is W-2 only. We do not work with third-party firms or C2C arrangements for this role.

Core Responsibilities

• Support hiring managers with contingent labor requests, including job postings, candidate submissions, onboarding, assignment changes, extensions, and offboarding
• Conduct intake conversations with hiring managers to understand their needs and guide them through the contingent hiring process
• Serve as a liaison between hiring managers, staffing suppliers, contingent workers, and internal business partners
• Manage job postings and contractor information within a Vendor Management System
• Train hiring managers on VMS processes, program procedures, and documentation requirements
• Maintain accurate records related to contractor assignments, onboarding requirements, extensions, and end dates
• Monitor compliance documentation and follow up when information is missing or overdue
• Help hiring managers determine which staffing suppliers may be best suited for their needs
• Respond to questions and troubleshoot basic process or system issues
• Navigate difficult conversations and help resolve concerns between business partners and staffing suppliers
• Compile program data, prepare summaries, and track key performance indicators
• Participate in process improvement efforts that strengthen program operations
• Escalate complex issues to senior team members when additional guidance is needed

Required Skills/Experience (Must-Haves)

• 1+ years of experience in staffing, recruiting, HR operations, workforce management, or a related area
• Strong written and verbal communication skills
• Confidence communicating by phone, email, and virtual meetings
• Ability to build relationships with hiring managers, staffing suppliers, and internal partners
• Strong organizational skills and attention to detail
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment
• Comfortable handling conflict, asking questions, and adjusting as business needs change
• Working knowledge of Microsoft Excel, Outlook, PowerPoint, and Word

Preferred Skills/Experience (Nice-to-Haves)

• Experience working for a staffing agency or supporting contract staffing
• Exposure to a Managed Service Provider or contingent workforce program
• Experience working within a Vendor Management System, such as SAP Fieldglass
• Familiarity with contractor onboarding, offboarding, compliance, and assignment management
• Experience supporting hiring managers or working with external staffing suppliers
• Basic reporting and KPI tracking experience
• Strong stakeholder relationship building
• Clear and professional communication
• Quick adaption to changing priorities
• Collaborate effectively and escalation when needed
• Location: Charlotte, NC
• Hybrid: 4 days onsite
• Pay Range: The approximate pay range for this position is between $22.00 and $32.00. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.
• Employee-Owned Profit Sharing (ESOP)
• 401K offered

About KellyMitchell

At KellyMitchell, our culture is world class. We’re movers and shakers! We don’t mind a bit of friendly competition, and we reward hard work with unlimited potential for growth. This is an exciting opportunity to join a company known for innovative solutions and unsurpassed customer service. We're passionate about helping companies solve their biggest IT staffing & project solutions challenges. As an employee-owned, women-led organization serving Fortune 500 companies nationwide, we deliver expert service at a moment's notice.