Contents Restoration Team Lead

Blue Kangaroo Packoutz of Long Island; San Antonio (TX); On-site; USD 27,552 - 34,440; Full time

Benefits offered by this job

401-K with Employer Match

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Blue Kangaroo PACKOUTZ is seeking an operations support specialist to assist with remediation packout, contents cleaning, deodorizing, and storage, using specialized equipment and cleaning chemicals under supervision.

You will learn our digital inventory system via company iPhone and lead a small team to ensure adherence to standards while delivering compassionate customer service in a fast-paced environment.

Texas-based role with training, advancement opportunities, and a supportive team.

Qualifications

• Bilingual Speakers (English & Spanish) strongly preferred.
• Construction, restoration, or insurance industry experience preferred.
• IICRC certifications preferred.
• Must identify products, usage, and disposal requirements with training.
• Eligible to operate a motor vehicle per Blue Kangaroo Packoutz policy.
• Sense of urgency, professional demeanor, and strong work ethic.
• Ability to multitask in a fast-paced environment.
• Comprehensive understanding of customer service principles.

Responsibilities

• Maintaining equipment used in daily tasks.
• Lead a team of technicians to ensure standards are followed.
• Perform dry and wet mitigation/pre-cleaning using BELFOR procedures.
• Manipulate contents at client sites to enable remediation work.
• Package contents to prevent damage during transport.
• Transport contents to cleaning facility for storage.
• Adhere to MSDS standards.
• Perform daily vehicle safety and maintenance inspections.

Skills

Bilingual English/Spanish

Customer service

Team leadership

Multitasking

Positive attitude

Job description

Blue Kangaroo PACKOUTZ is seeking an operations support specialist to assist with remediation packout, contents cleaning, deodorizing, and storage, using specialized equipment and cleaning chemicals under supervision.

You will learn our digital inventory system via company iPhone and lead a small team to ensure adherence to standards while delivering compassionate customer service in a fast-paced environment.

Texas-based role with training, advancement opportunities, and a supportive team.