Contents Restoration Manager

Saigepartners; Omaha, Northern (NE, KY); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Saigepartners in Omaha, NE is seeking a Contents Restoration Manager to lead contents restoration projects from pack-outs to pack-backs, ensuring quality and client satisfaction.

The role requires at least 3 years in contents cleaning/restoration, supervisory experience, and a valid driver's license; industry certifications are a plus. You will coordinate crews, communicate with insurers, and supervise contents technicians while maintaining documentation.

Qualifications

• Minimum of 3 years of experience in contents cleaning, restoration, or a related field.
• Previous supervisory or management experience preferred.
• Experience working with fire, water, smoke, and other damaged contents.
• Knowledge of contents inventory systems, pack-outs, cleaning processes, storage, and pack-back procedures.
• Valid driver’s license required.
• Industry certifications are a plus.

Responsibilities

• Oversee contents restoration projects from start to finish.
• Manage the customer experience and ensure a high level of customer satisfaction.
• Coordinate pack-outs, inventory, contents cleaning, storage, and pack-back operations.
• Schedule and coordinate crews, subcontractors, equipment, and other resources.
• Monitor project timelines, workflow, and completion to ensure jobs remain on track.
• Inspect contents cleaning and restoration work to ensure quality standards are met.
• Maintain accurate project documentation, inventory records, and job files.
• Communicate effectively with customers, insurance adjusters, vendors, subcontractors, and internal teams.
• Monitor contents-related expenses, equipment, supplies, and materials.
• Lead, train, coach, and supervise Contents Technicians and team leads.
• Recruit, develop, and retain members of the contents team.
• Establish accountability and promote a positive, team-oriented work environment.
• Ensure employees follow safe work practices and company policies.
• Respond to emergency service calls and provide operational support as needed.
• Identify opportunities to improve processes, efficiency, customer service, and overall contents operations.
• Stay current on industry practices, restoration procedures, and contents restoration techniques.

Skills

Contents restoration experience

Supervisory/management experience

Customer service skills

Team leadership

Organizational skills

Communication skills

Problem-solving

Attention to detail

Driver's license

Education

High school diploma or GED

Job description

## Contents Restoration Manager**Omaha,NE**Posted: 09/24/2026Employment Type:PermanentIndustry: ConstructionJob Number: 7199Pay Rate: 65,000## Job DescriptionWe strive to be Your Future, Your Solution to accelerate your career!Contact Erin Pals at [e-mail], you can also schedule an appointment at https://calendly.com/epals-1/interiew-s to learn more about this opportunity!**Contents Restoration Manager**Job Overview: Our Omaha client, in restoration, is seeking to add a NEW Contents Restoration Manager to their team. The Contents Manager will oversee contents restoration projects from start to finish, including pack-outs, inventory, cleaning, storage, and pack-backs. This role combines team leadership, customer communication, project coordination, and field operations to ensure projects are completed efficiently, professionally, and to a high standard. What you will be doing as a Contents Restoration Manager... * Oversee all aspects of contents restoration projects from initial assignment through completion* Manage the customer experience and ensure a high level of customer satisfaction* Coordinate pack-outs, inventory, contents cleaning, storage, and pack-back operations* Schedule and coordinate crews, subcontractors, equipment, and other resources* Monitor project timelines, workflow, and completion to ensure jobs remain on track* Inspect contents cleaning and restoration work to ensure quality standards are met* Maintain accurate project documentation, inventory records, and job files* Communicate effectively with customers, insurance adjusters, vendors, subcontractors, and internal teams* Monitor contents-related expenses, equipment, supplies, and materials* Lead, train, coach, and supervise Contents Technicians and team leads* Recruit, develop, and retain members of the contents team* Establish accountability and promote a positive, team-oriented work environment* Ensure employees follow safe work practices and company policies* Respond to emergency service calls and provide operational support as needed* Identify opportunities to improve processes, efficiency, customer service, and overall contents operations* Stay current on industry practices, restoration procedures, and contents restoration techniques* Perform other duties as assignedSkills you ideally bring to the table as a Contents Restoration Manager... * High school diploma or GED required* Minimum of **3 years of experience in contents cleaning, restoration, or a related field*** Previous supervisory or management experience preferred* Experience working with **fire, water, smoke, and other damaged contents** strongly preferred* Knowledge of contents inventory systems, pack-outs, cleaning processes, storage, and pack-back procedures* Strong leadership and team management skills* Excellent organizational, communication, and customer service skills* Ability to manage multiple projects, priorities, and deadlines simultaneously* Strong attention to detail and problem-solving abilities* Valid driver’s license required* Industry certifications are a plus