Contents Inventory Specialist

ServiceMaster Clean of Fraser Valley; Beltsville (MD); Hybrid; USD 35,000 - 45,000; Full time

Job summary

ServiceMaster Clean of Fraser Valley is looking for a dedicated support officer to enhance business operations. This role involves managing inventory, assisting with client property cataloging, and providing exceptional customer service. The ideal candidate will be self-motivated, detail-oriented, and possess strong time management skills, with flexible work-from-home options available.

Qualifications

• High School Diploma or equivalent required.
• Strong organization skills and attention to detail.
• Ability to communicate effectively with clients.

Responsibilities

• Maintain production capacity and manage contents review.
• Photograph, identify, and inventory customer’s contents.
• Communicate effectively with clients on item claims.

Skills

Good time management skills

Problem-solving

Strong sense of urgency

Education

High School Diploma or equivalent

Job description

We are looking for an energetic, responsible, self-motivated, and very organized individual to help grow a our small business. We are hiring ASAP.

Position Summary/Purpose

Provide support to management in the cataloging and workflow management of our client's personal property.

Primary Duties and Responsibilities

• Maintain production capacity through adequate staffing, equipping, and supplying of the office
• Maintain detailed records and manage contents review in our contents management software, iCat.
• Type estimates
• Process Statement of Loss (SOL) reports for clients, detailing the items being claimed through insurance claims.
• Communicate effectively with clients in completed non-salvage items lists.
• Practice safe and efficient work techniques to minimize potential injuries and hazardous conditions.
• Participate in safety meetings and inspections.
• Ensure that material areas are kept neat and orderly.
• Maintain acceptable levels of housekeeping at all times with regard to equipment and assigned work area and/or department.
• Follow Rainbow uniform policy
• Utilize Rainbow 17 Steps to World Class Customer Service System
• Photograph, identify, and inventory customer’s contents
• Wrap, package, and label contents for transport to cleaning facility
• Unwrap, assess, and clean contents
• Identify, re-wrap, package, and label cleaned contents
• Maintain inventory of all processed contents and disposition
• Good time management skills
• Ability in problem-solving
• Strong sense of urgency
• High School Diploma or equivalent

Additional Duties and Responsibilities

• Providing LKQ (Like kind and quality) analysis of client's personal property
• Perform on-site inventory
• Have very good knowledge of internet searching and information gathering

Flexible work from home options available.