Content & Transformation Storytelling Manager

Navitus Health Solutions, LLC; Madison (WI); Hybrid; USD 108,000 - 136,000; Full time

Benefits offered by this job

Health, Dental, and Vision insurance

20 days paid time off

4 weeks paid parental leave

9 paid holidays

401K company match up to 5%

Adoption Assistance Program

Flexible Spending Account

Educational Assistance Plan and Pro;f"

Referral Bonus Program – up to $750

Job summary

Navitus invites a Manager, Content, Storytelling & Thought Leadership to join our Madison, WI team. You will lead the development of strategic narratives, enterprise storytelling, thought leadership content, and transformation communications that align priorities and drive business impact.

You translate complex initiatives across operations, technology, finance, and transformation into compelling stories for executives and employees, shaping communications and engagement at scale.

Qualifications

• Bachelor's degree in Communications, Journalism, Marketing, Business Administration, Public Relations, Organizational Development, or related field, or equivalent work experience, required. Master's degree preferred.
• 3+ years of experience developing strategic communications, strategic presentations, leadership messaging, and stakeholder engagement strategies required.
• 3+ years of people leadership experience or demonstrated experience leading complex cross functional initiatives, teams, or programs required.
• Experience supporting executive leadership teams, owner groups, or governance forums required.
• Demonstrated success translating complex business strategies into clear and compelling narratives for associates at all levels.
• Proven ability to influence senior leaders and drive alignment through strategic communications.
• Experience in PBM, pharmacy services, healthcare, managed care, or other highly regulated industries preferred.
• Participate in, adhere to, and support compliance program objectives.
• The ability to consistently interact cooperatively and respectfully with other employees.

Responsibilities

• Develop and maintain the enterprise transformation narrative and storytelling framework.
• Create compelling content that communicates transformation progress, outcomes, business value, strategic priorities, and future vision.
• Translate complex business, operational, technology, AI, financial, and transformation initiatives into audience-specific messaging and stories.
• Produce enterprise-wide communications including newsletters, leadership updates, intranet content, articles, videos, town hall materials, and associate communication campaigns.
• Develop success stories, case studies, business impact summaries, and value realization narratives that demonstrate transformation outcomes.
• Develop business value stories and proof points that demonstrate how transformation improves quality, readiness, customer and member experiences, scalability, growth, and operational effectiveness.
• Partner with executives and subject matter experts to develop thought leadership content supporting organizational priorities and innovation initiatives.
• Establish enterprise content standards, editorial guidelines, and messaging frameworks that promote consistency and brand alignment.
• Oversee content planning and storytelling calendars supporting enterprise communication priorities.
• Monitor content performance, audience engagement, and communication effectiveness to continuously improve transformation storytelling and stakeholder understanding.
• Support executive communications through story development, supporting narratives, speeches, and presentation messaging.
• Develop communication resources, talking points, and narrative support that help leaders connect transformation priorities to their teams and day-to-day work.
• Other duties as assigned.

Skills

Strategic communications

Leadership messaging

Stakeholder engagement

Executive communication support

Cross-functional collaboration

Education

Bachelor's degree in Communications, Journalism, Marketing, Business Administration, Public Relations, Organizational Development, or related field

Master's degree preferred

Job description

Navitus invites a Manager, Content, Storytelling & Thought Leadership to join our Madison, WI team. You will lead the development of strategic narratives, enterprise storytelling, thought leadership content, and transformation communications that align priorities and drive business impact.

You translate complex initiatives across operations, technology, finance, and transformation into compelling stories for executives and employees, shaping communications and engagement at scale.