Manager, Content, Storytelling & Thought Leadership

Navitus Health Solutions, LLC

Madison (WI)

Hybrid

USD 108,000 - 136,000

Full time

6 days ago

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Benefits offered by this job

Health, Dental, and Vision insurance

20 days paid time off

4 weeks paid parental leave

9 paid holidays

401K company match up to 5%

Adoption Assistance Program

Flexible Spending Account

Educational Assistance Plan and Pro;f"

Referral Bonus Program – up to $750

Job summary

Navitus invites a Manager, Content, Storytelling & Thought Leadership to join our Madison, WI team. You will lead the development of strategic narratives, enterprise storytelling, thought leadership content, and transformation communications that align priorities and drive business impact.

You translate complex initiatives across operations, technology, finance, and transformation into compelling stories for executives and employees, shaping communications and engagement at scale.

Qualifications

Bachelor's degree in Communications, Journalism, Marketing, Business Administration, Public Relations, Organizational Development, or related field, or equivalent work experience, required. Master's degree preferred.
3+ years of experience developing strategic communications, strategic presentations, leadership messaging, and stakeholder engagement strategies required.
3+ years of people leadership experience or demonstrated experience leading complex cross functional initiatives, teams, or programs required.
Experience supporting executive leadership teams, owner groups, or governance forums required.
Demonstrated success translating complex business strategies into clear and compelling narratives for associates at all levels.
Proven ability to influence senior leaders and drive alignment through strategic communications.
Experience in PBM, pharmacy services, healthcare, managed care, or other highly regulated industries preferred.
Participate in, adhere to, and support compliance program objectives.
The ability to consistently interact cooperatively and respectfully with other employees.

Responsibilities

Develop and maintain the enterprise transformation narrative and storytelling framework.
Create compelling content that communicates transformation progress, outcomes, business value, strategic priorities, and future vision.
Translate complex business, operational, technology, AI, financial, and transformation initiatives into audience-specific messaging and stories.
Produce enterprise-wide communications including newsletters, leadership updates, intranet content, articles, videos, town hall materials, and associate communication campaigns.
Develop success stories, case studies, business impact summaries, and value realization narratives that demonstrate transformation outcomes.
Develop business value stories and proof points that demonstrate how transformation improves quality, readiness, customer and member experiences, scalability, growth, and operational effectiveness.
Partner with executives and subject matter experts to develop thought leadership content supporting organizational priorities and innovation initiatives.
Establish enterprise content standards, editorial guidelines, and messaging frameworks that promote consistency and brand alignment.
Oversee content planning and storytelling calendars supporting enterprise communication priorities.
Monitor content performance, audience engagement, and communication effectiveness to continuously improve transformation storytelling and stakeholder understanding.
Support executive communications through story development, supporting narratives, speeches, and presentation messaging.
Develop communication resources, talking points, and narrative support that help leaders connect transformation priorities to their teams and day-to-day work.
Other duties as assigned.

Skills

Strategic communications

Leadership messaging

Stakeholder engagement

Executive communication support

Cross-functional collaboration

Education

Bachelor's degree in Communications, Journalism, Marketing, Business Administration, Public Relations, Organizational Development, or related field

Master's degree preferred

Job description

Company

Navitus

About Us

Navitus - Putting People First in Pharmacy - Navitus was founded as an alternative to traditional pharmacy benefit manager (PBM) models. We are committed to removing cost from the drug supply chain to make medications more affordable for the people who need them. At Navitus, our team members work in an environment that celebrates diversity, fosters creativity and encourages growth. We welcome new ideas and share a passion for excellent service to our customers and each other.

Current associates must use SSO login option at https://employees-navitus.icims.com/ to be considered for internal opportunities.

We are committed to providing equal employment opportunity to all applicants and employees and comply with all applicable nondiscrimination regulations, including those related to protected veterans and individuals with disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or handicap.

Pay Range

USD $108,429.00 - USD $135,536.00 /Yr.

STAR Bonus % (At Risk Maximum)

10.00 - Manager, Clinical Mgr, Pharm Supvr, CAE, Sr CAE I

Work Schedule Description (e.g. M-F 8am to 5pm)

M-F 8am to 5pm

Remote Work Notification

ATTENTION: Lighthouse is unable to offer remote work to residents of Alaska, Delaware, Hawaii, Idaho, Iowa, Louisiana, Maine, Mississippi, Montana, Nebraska, New Hampshire, New Jersey, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, Rode Island, South Carolina, South Dakota, Vermont, West Virginia, and Wyoming.

Overview

Due to growth, we are addinga Manager, Content, Storytelling & Thought Leadership to our team!

This position is hybrid working out of our Madison, WI office location

The Manager, Content, Storytelling & Thought Leadership leads the development of strategic narratives, enterprise storytelling, thought leadership content, and transformation communications that strengthen organizational alignment and reinforce enterprise priorities. This role translates complex operational, financial, technology, product, and transformation initiatives into compelling stories that engage stakeholders, build understanding, and demonstrate business impact. The Manager is responsible for positioning transformation outcomes, innovation initiatives, and organizational achievements through high-quality content that supports executive communications, leadership engagement, cultural transformation, and enterprise adoption.

Is this you? Find out more below!

Responsibilities

How do I make an impact on my team?

Develop and maintain the enterprise transformation narrative and storytelling framework.
Create compelling content that communicates transformation progress, outcomes, business value, strategic priorities, and future vision.
Translate complex business, operational, technology, AI, financial, and transformation initiatives into audience-specific messaging and stories.
Produce enterprise-wide communications including newsletters, leadership updates, intranet content, articles, videos, town hall materials, and associate communication campaigns.
Develop success stories, case studies, business impact summaries, and value realization narratives that demonstrate transformation outcomes.
Develop business value stories and proof points that demonstrate how transformation improves quality, readiness, customer and member experiences, scalability, growth, and operational effectiveness.
Partner with executives and subject matter experts to develop thought leadership content supporting organizational priorities and innovation initiatives.
Establish enterprise content standards, editorial guidelines, and messaging frameworks that promote consistency and brand alignment.
Oversee content planning and storytelling calendars supporting enterprise communication priorities.
Monitor content performance, audience engagement, and communication effectiveness to continuously improve transformation storytelling and stakeholder understanding.
Support executive communications through story development, supporting narratives, speeches, and presentation messaging.
Develop communication resources, talking points, and narrative support that help leaders connect transformation priorities to their teams and day-to-day work.
Other duties as assigned.

Qualifications

Whatourteamexpectsfrom you?

Bachelor's degree in Communications, Journalism, Marketing, Business Administration, Public Relations, Organizational Development, or related field, or equivalent work experience, required. Master's degree preferred.
3+ years of experience developing strategic communications, strategic presentations, leadership messaging, and stakeholder engagement strategies required.
3+ years of people leadership experience or demonstrated experience leading complex cross functional initiatives, teams, or programs required.
Experience supporting executive leadership teams, owner groups, or governance forums required.
Demonstrated success translating complex business strategies into clear and compelling narratives for associates at all levels.
Proven ability to influence senior leaders and drive alignment through strategic communications.
Experience in PBM, pharmacy services, healthcare, managed care, or other highly regulated industries preferred.
Participate in, adhere to, and support compliance program objectives.
The ability to consistently interact cooperatively and respectfully with other employees.

What can you expect from Navitus?