Content & Training Manager — LMS & Team Growth

Ahold Delhaize USA; Salisbury (NC); Hybrid; USD 121,000 - 181,000; Full time

Job summary

Ahold Delhaize USA is seeking a Manager of PS&T Content to lead the development and management of training materials, learning platforms, and content strategies that drive capability and performance across the organization.

This role sits within a broader training and continuous improvement team, focusing on scalable learning solutions, analytics, and collaboration with SMEs, operations, and HR to deliver impact.

Qualifications

• Bachelor's degree or equivalent work experience (5–7 years in training program design).
• 5–7 years of experience in managing a team responsible for design and implementation of training programs.
• 5 years experience in designing training programs for a small to medium sized organization.
• Proficient in Microsoft Outlook, Teams, Visio, Word, Powerpoint, Share Point, LMS and Excel.
• Ability to interpret data, identify trends, and apply insights to improve training effectiveness.
• Strong written and verbal communication skills for creating clear content and stakeholder updates.
• Skilled at working cross-functionally and fostering partnerships to gather input and validate content.
• Ability to coach, mentor, and create an environment where diverse perspectives are valued.
• Capacity to manage challenges constructively and adapt solutions to changing needs.
• Proficiency in administering and maintaining LMS platforms (e.g., SuccessFactors, Cornerstone).
• Experience with e-learning authoring tools (Articulate Storyline, Captivate), video editing software, and graphic design basics.
• Ability to use Excel, Power BI, or similar tools for reporting and insights.
• Familiarity with SharePoint, Teams, and other tools for content sharing and communication.

Responsibilities

• Design and maintain scalable training materials across digital, instructor-led, and microlearning formats.
• Oversee learning management systems (LMS) to ensure seamless delivery and tracking of training programs.
• Manage and develop a team of content creators, instructional designers, and training specialists through coaching and career development.
• Build collaborative partnerships with subject matter experts, operations leaders, and HR to identify training needs and improvements.
• Use data and learner feedback to refine content and delivery methods and align with organizational priorities.

Skills

Team leadership

LMS administration

Instructional design

Data analysis

Cross-functional collaboration

Communication skills

Coaching

Excel/Power BI

Storyline/Captivate

Education

Bachelor's degree

Tools

Articulate Storyline

Captivate

SuccessFactors

Cornerstone

SharePoint

Power BI

Excel

Job description

Ahold Delhaize USA is seeking a Manager of PS&T Content to lead the development and management of training materials, learning platforms, and content strategies that drive capability and performance across the organization.

This role sits within a broader training and continuous improvement team, focusing on scalable learning solutions, analytics, and collaboration with SMEs, operations, and HR to deliver impact.