Content Moderator - Bengali Speaker

Gear Inc; United States; On-site; USD 21,000 - 30,000; Full time

Job summary

Gear Inc is seeking a Content Moderator to review user-generated content, enforce guidelines, and maintain community standards across platforms. You will assess content against policies and remove material that violates rules, while ensuring safe, positive online environments.

The role requires flexible shifts, weekend/public holiday work, willingness to undergo training, and strong English and Bengali communication skills (B2+). New graduates are welcome, with no strict experience required.

Qualifications

• Excellent communication skills in English and Bengali (written, spoken, listening, and reading).
• No experience required; but experience is a plus.
• New graduates are welcome.
• Willing to work in shifting schedule.
• Able to start immediately.
• Willing to undergo training.
• Willing to work weekends and public holidays.
• Currently live in Thailand and available for full WFO.

Responsibilities

• Review all user-generated content across the platform.
• Assess adherence to community guidelines and remove violations.
• Manage content safety for short-video products.
• Understand and apply policies to identify inappropriate content.
• Address content reports and enforce company policy.
• Coordinate with supervisors on guideline-violating content.
• Audit contents for sharing on social media uploads.
• Review videos, content, complaints, or legal notices related to copyright.
• Handle exposure to potentially harmful content during shifts.

Skills

English & Bengali (B2+)

New graduates welcome

Willing to start immediately

BPO experience helpful

Job description

The purpose of a Content Moderator is to ensure a safe and positive online environment by reviewing and moderating user-generated content, enforcing guidelines, and maintaining community standards. They play a key role in upholding content quality and preventing the dissemination of inappropriate or harmful material.

Key skills and experience

• Currently live in Thailand, full WFO
• Excellent communication skills in English and Bengali Language (written, spoken, listening, and reading) with at least B2 proficiency in both languages.
• New graduates are welcome.
• No experience required. But it will be a plus point if you have it.
• Being able to start working immediately is a strong plus.
• BPO experience is a plus.
• Must be willing to work in a shifting schedule
• Willing to undergo training.
• Willing to work weekends and public holidays

Responsibility

• Review all user-generated content on your platform, including text chats, images, videos, and comments.
• Assess whether the content adheres to community guidelines, make sound a judgment call, and remove any material that violates the standards.
• Manages content safety for short-video products to ensure compliance with legal standards.
• Knowledgeable and possesses a deep understanding of the policies and procedures and ensures swift action to identify and remove inappropriate content before it can cause damage.
• Manages and addresses inappropriate content reports, applies company policy.
• Coordinate with supervisors to deal with contents violating community guidelines and update operations standards
• Perform audit of contents received for sharing on social media uploads
• Review online videos / content / complaints / legal notices received from end-customer on incorrect decisions taken related to copyright work materials
• Review and update content on popular social media platforms
• As per the role: there is possibility to be exposed to potentially harmful or sensitive content in each shift. Personal traits and self-management skills are needed to manage unique risks at a fast-paced environment within the industry.