Content Governance Lead — Medical Devices & Compliance

Boston Scientific; Marlborough (MA); Hybrid; USD 89,000 - 170,000; Full time

Job summary

Boston Scientific is seeking a Content Governance Manager for the Endoscopy portfolio to lead PSST/LRC reviews, ensure submission readiness, and drive governance excellence. The role partners with Regulatory, Medical, Clinical, Compliance, Legal and Quality to improve content quality and review efficiency.

You will balance hands-on review execution with governance leadership, develop SOPs, and train content owners on PSST/LRC requirements while ensuring compliance and patient safety across

Qualifications

• A minimum of 5 years of B2B communications, content governance or related experience in highly regulated industries (medical device, pharmaceutical, healthcare capital or healthcare IT).
• Demonstrated experience partnering with Regulatory, Clinical, Medical, Compliance and Legal stakeholders.
• Experience managing content review processes, cross-functional workflows and multiple concurrent priorities.
• Proven success in project planning, execution and timeline management.
• Strong collaboration, influencing, problem-solving and stakeholder management skills.
• Exceptional attention to detail and ability to balance submission quality, compliance requirements and business timelines.

Responsibilities

• Lead and manage PSST/LRC review processes for an assigned portfolio of Endoscopy content assets, coordinating submission readiness, review priorities, timelines, rework and escalations while respecting designated functional approval authorities.
• Serve as the primary consultative review-process partner for assigned content owners, providing proactive guidance throughout content development, submission, review and approval to improve quality and reduce avoidable rework.
• Coordinate with Regulatory, Medical, Clinical, Compliance, Legal, Quality and other relevant stakeholders to facilitate reviews, resolve issues and align expectations.
• Perform and coordinate submission-readiness and quality checks, including proofreading, documentation validation, reference verification and procedural compliance confirmation.
• Partner with the Content Operations & Governance Manager to balance submission volume, maintain consistent practices and provide cross-coverage across assigned portfolios.
• Lead the development, maintenance, interpretation and communication of content governance frameworks, SOPs and review standards, in partnership with appropriate policy and approval owners; coordinate implementation of changes.
• Partner with cross-functional stakeholders to identify governance risks, address process gaps and support consistent application of requirements, serving as a subject matter expert for content owners.
• Lead governance-related audit readiness, maintaining appropriate review documentation, controls and compliance evidence; support Claims Matrices, Regulatory MDR processes and related initiatives as needed.
• Develop and deliver content owner onboarding, training and ongoing support on PSST/LRC requirements, governance standards, content quality and review best practices; identify knowledge gaps and improve submission readiness.
• Lead improvements to review quality, governance adherence, stakeholder collaboration and cycle effectiveness, using metrics such as submission quality, review cycle time, rework and compliance effectiveness to inform content owners and division leaders.
• Partner with the Content Operations & Governance Manager and platform stakeholders on workflow and system training, process standardization and appropriate automation while preserving compliance controls.
• Share governance best practices with divisional and global teams and consult on cross-functional initiatives as requested.

Skills

B2B communications

Content governance

Stakeholder management

Project planning

Attention to detail

Cross-functional collaboration

Education

Bachelor's degree in English, Communications, Marketing, Business or related field

Tools

Content review platforms

Job description

Boston Scientific is seeking a Content Governance Manager for the Endoscopy portfolio to lead PSST/LRC reviews, ensure submission readiness, and drive governance excellence. The role partners with Regulatory, Medical, Clinical, Compliance, Legal and Quality to improve content quality and review efficiency.

You will balance hands-on review execution with governance leadership, develop SOPs, and train content owners on PSST/LRC requirements while ensuring compliance and patient safety across