Content & E Commerce Management Executive

C.L.A.P; United States; Remote; USD 50,000 - 70,000; Full time

Job summary

C.L.A.P is seeking a detail-oriented Content & Catalog Manager to own product listings across Shopify, Amazon, Noon, Trendyol, and more. You will optimize titles, descriptions, and keywords while ensuring consistency with brand guidelines and coordinated campaigns.

You will work with designers on banners and promos, update landing pages, and perform content audits to improve conversion and discoverability across platforms. Strong SEO, writing, and analytical skills are essential.

Qualifications

• Experience creating and optimizing product content across marketplaces and websites.
• Ability to write clear, engaging product titles, descriptions, bullets, and backend keywords.
• Knowledge of brand guidelines and content audits for listings.
• Experience coordinating with designers for banners, videos, and promos.
• Familiarity with updating landing pages, blogs, and category pages.
• Ability to monitor listing health and resolve suppression issues.

Responsibilities

• Create, upload, and maintain product listings across marketplaces and websites.
• Optimize titles, descriptions, bullets, and backend keywords.
• Coordinate with designers for banners, creatives, and promotional content.
• Update content across website pages and blogs as required.
• Conduct content audits and improve listings for better conversion.
• Monitor listing health and resolve content issues across platforms.
• Track performance metrics and adjust strategies accordingly.
• Support campaigns and promotional events across channels.

Skills

Content Writing

Analytical & Reporting

Attention to Detail

SEO Knowledge

Product Content Writing

Communication

Tools

Shopify Admin

Amazon Seller Central

Noon Seller Lab

Excel/Google Sheets

Image Editing (Canva/Photoshop)

Job description

1. Content Management

• Create, upload, and maintain product listings across marketplaces and website.
• Write and optimize product titles, descriptions, bullet points, and backend keywords.
• Ensure all product content is accurate, consistent, and aligned with brand guidelines.
• Coordinate with designers for banners, creatives, videos, and promotional content.
• Update website content, landing pages, blogs, and category pages as required.
• Conduct content audits and improve existing listings for better conversion.

2. Product Listing & Catalog Management

• Create new SKU listings on Shopify, Amazon, Noon, Trendyol, and other marketplaces.
• Upload product images, specifications, pricing, and inventory details.
• Monitor listing health and resolve listing suppression or content issues.
• Manage product variations, bundles, and parent-child relationships.
• Ensure compliance with marketplace content standards.

3. Marketplace Operations

• Monitor product performance across sales channels.
• Coordinate with marketplace support teams for listing, content, and account issues.
• Track Buy Box performance and competitive positioning.
• Support promotional campaigns, deals, and marketplace events.
• Ensure all products remain active and discoverable across platforms.

4. SEO & Performance Optimization

• Perform keyword research for product listings and website content.
• Optimize listings to improve search visibility and conversion rates.
• Analyze traffic, conversion rates, and content performance.
• Implement recommendations to improve click-through rates and sales.

5. Inventory & Pricing Coordination

• Coordinate with the operations team to ensure stock availability.
• Update pricing, discounts, and promotional offers across platforms.
• Monitor out-of-stock products and take corrective actions.
• Verify catalog accuracy against warehouse inventory.

6. Marketing & Campaign Support

• Assist in planning and executing promotional campaigns.
• Create and schedule content for seasonal sales, launches, and events.
• Coordinate email, social media, and marketplace promotional activities.
• Support influencer and affiliate marketing initiatives where applicable.

7. Reporting & Analysis

• Generate weekly and monthly performance reports.
• Track KPIs such:
  • Sales
  • Conversion Rate
  • Traffic
  • AOV (Average Order Value)
  • ROAS
  • Listing Health
• Provide insights and recommendations to improve performance.

8. Customer Experience Support

• Monitor product reviews and customer feedback.
• Identify recurring product or content-related issues.
• Coordinate with customer support teams to enhance customer experience.
• Update product content based on customer queries and concerns.

Key Skills Required

• Shopify Administration
• Amazon Seller Central
• Noon Seller Lab
• Excel / Google Sheets
• Basic SEO Knowledge
• Product Content Writing
• Image Editing Tools (Canva/Photoshop)
• Marketplace Operations
• Analytical & Reporting Skills
• Strong Attention to Detail