Content Designer - (W2 ROLE) - 100% Remote

Zillion Technologies, Inc.; United States; Remote; USD 63,000 - 89,000; Full time

Benefits offered by this job

Comprehensive benefits

401(k)

Job summary

Zillion Technologies, Inc. is seeking an experienced Content Designer to shape product experiences with clear and compelling UX writing. You will own messaging strategy, guide content across interfaces, emails, and notifications, and partner with product, design, research, and marketing teams to ensure consistency and impact.

You will manage content workflows, meet deadlines, and mentor others while advancing a cohesive brand voice across web and mobile products.

Qualifications

• Bachelor’s degree in English, Communications, Journalism or equivalent.
• 5+ years in UX content design, UX writing, or content strategy.
• Advanced project management skills and ability to lead teams.
• Ability to mentor others and articulate design concepts.
• Experience with user-centered design processes and web/mobile content.

Responsibilities

• Design, write, edit, test, and improve content across product experiences.
• Develop a cohesive content strategy to improve messaging and performance.
• Create and manage content guidelines for voice, tone, headers, CTAs, and formats.
• Collaborate with product, design, legal, marketing, and engineering teams.
• Research and propose solutions for complex messaging problems.

Skills

UX content design

Project management

Mentorship

Communication

Editing

Education

Bachelor’s degree in English/Communications/Journalism

Master’s degree (desired)

Job description

Work sponsorship is not available for this position. Applicants must be a United States citizen , Green Card holder or EAD Green Card holder at the direction of our client

Work sponsorship is not available for this position. Applicants must be a United States citizen , Green Card holder or EAD Green Card holder at the direction of our client

This is Direct Banking Client Requirement

Reach Saakshi Sahni - 703-955-107

Content Designer

100% Remote role

$55/hr w2

Direct Banking Client

Compensation

This is the targeted compensation range for this role per year. Please note that this range is provided as a guideline and the final offer will be based on several factors, including but not limited to, skillset and competencies, level of experience, education, certifications, and location.

• We offer a comprehensive benefits package including medical, dental, vision, and disability insurance;
• 401(k).

Job Description:

Basic Purpose: To shape product experiences by creating useful, meaningful content that help users complete the task at hand. Set the vision for content and drive cohesive product narratives across multiple platforms and touch points. Manage user experience writing workflow, maintaining deadlines and ensuring timely deliverables to design team. Work independently with limited guidance and direction on moderately complex projects. Participate in the creation and evolution of user experience messaging strategy. Recommend messaging solutions that support the user experience and meet brand tone and voice guidelines.

• Design, write, edit, test, and improve content that makes our products easier to use and helps our members achieve their goals across their respective journeys. This includes product flows, interface language, emails, push notifications, education materials, product names, navigational nomenclature, terminology, taxonomies and other content across products and experiences.
• Develop and manage an effective content strategy throughout the product development process and influence strategic decisions across and within products to improve overall experience and ensure messaging consistency and performance that accounts for multiple specific member and business contexts.
• Develop a vision for messaging across a given product and ensure tactical execution to drive cohesive narratives across all digital touch points
• Utilize storytelling and narrative skills to improve user experience in alignment with the brand’s tone and voice
• Create and manage content guidelines, principles, and best practices for things like voice and tone, headers, CTA buttons, formatting, and emojis
• Identify opportunities to define and establish conventions for messaging
• Inventory and audit existing content to identify gaps and opportunities to improve the customer experience and business performance.
• Collaborate and build strong relationships with key partners across disciplines like product, design, research, customer experience, legal, engineering, marketing comms, and product marketing
• Advocate for content best practices within the UX Design team
• Research and analyze moderately complex messaging problems, identify opportunities to solve problems utilizing copy
• Originate new concepts, strategies or innovative approaches to user experience messaging that have significant impact
• Work on multiple projects prioritizing them according to project needs, level of effort of tasks and project timelines

Qualifications

• Bachelor’s degree in English, Communications, Journalism or the equivalent combination of education, training, and experience
• 5+ years of UX Content Design, UX writing, or Content Strategy experience
• Advanced skill in project management to include establishing and leading project teams; managing timelines/deadlines/resources; ensuring successful project implementation
• Ability to lead, guide and mentor others
• Ability to articulate design concepts to a broad audience, including non-designers
• Advanced communication skills both verbal and visual
• Advanced detail and organizational skills
• Ability to apply analytical, creative, visual, and critical thinking
• Advanced knowledge of effective writing and editing
• Experience of user centered design processes and best practices
• Working knowledge of web, mobile and application design
• Working knowledge of best practices for web and mobile-based content, tools, and forms
• Desired - Master’s degree in English, Communications, Journalism, or the equivalent combination of education, training, and experience
• Desired - Knowledge of financial services industry and products
• Desired - Human Factors Institute Certified Analyst

"We are an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other characteristic protected by applicable federal, state, or local law."