Content Designer II (Fully Remote)

Smartsheet; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

Smartsheet is seeking a Content Designer to shape UX content for AI-based features across cross-functional teams. This remote role reports to the Director of Content & Globalization and is oriented around delivering clear, user-centric AI communications.

Responsibilities include designing conversational interfaces, performing content audits, and building navigational clarity while upholding ethical, human-centric AI principles. 3+ years in content strategy or UX writing preferred.

Qualifications

• 3+ years in content strategy, content design, or UX writing.
• AI/LLM design literacy, Figma expertise, and systems thinking.

Responsibilities

• Shape UX content for AI-driven features with cross-functional teams.
• Design conversational interfaces and AI-generated outputs.
• Build content strategies, audits, and clear navigation.
• Advocate for ethical, human-centric AI communication.

Skills

AI/LLM design literacy

Figma

Content strategy

Systems thinking

UX writing

Job description

• Shape UX content for AI-driven features with cross-functional teams.
• Remote role in Costa Rica reporting to the Director of Content & Globalization.

What You'll Do:

• Design conversational interfaces and AI-generated outputs.
• Build content strategies, audits, and clear navigation.
• Advocate for ethical, human-centric AI communication.

What You'll Bring:

• 3+ years in content strategy, content design, or UX writing.
• AI/LLM design literacy, Figma expertise, and systems thinking.

Smartsheet

Smartsheet is a work management platform that helps teams scale solutions and now unites people with AI agents. With over 20 years in business, it values innovation, diverse perspectives, and professional growth.