Content Designer

Jobtailor; New York (NY); On-site; USD 110,000 - 150,000; Full time

Job summary

Jobtailor is seeking an experienced content design and UX writer to shape product language for health-tech consumer products. You will own voice guidelines, maintain scalable content systems, and collaborate across product, design, engineering, and compliance teams.

You will translate complex medical language into clear, actionable in-product content while balancing regulatory constraints with user needs and brand consistency.

Qualifications

• 5–7 years of content design or UX writing on consumer-facing digital products.
• Track record maintaining content systems at scale: voice frameworks, pattern libraries, or documentation.
• Experience in health care, health technology is preferred, or another regulated industry with high stakes.
• Hands-on experience using AI tools in a content workflow without eroding voice or accuracy.
• Ability to maintain a single brand voice across different moments and route content for clinician/legal compliance.

Responsibilities

• Evolve how Atria sounds across the app, portal, emails, notifications, and every digital surface a member touches.
• Participate in design reviews and collaborate with product and design as flows take shape.
• Raise opportunities for structure, sequencing, or language to help members understand what they need to know or do.
• Adapt the brand voice for guidelines, voice frameworks, and reusable content to scale context.
• Maintain content systems and a content library including test-result descriptions and onboarding context.
• Collaborate with content, product, design, engineering, legal, and operations to align product language with communications.
• Route content requiring clinical judgment, PHI, legal, or compliance review to the appropriate owner.
• Create and maintain email templates, consent forms, onboarding forms, radiology questionnaires, and SEO content.
• Use AI tools responsibly by writing prompts, editing outputs, and building content-system guardrails.
• Coordinate with clinicians and specialists to ensure accurate in-product language.

Skills

Content Design

UX Writing

Content Systems Management

Health Care Experience

AI Tools Proficiency

Tools

AI Tools

Content Management Systems

Digital Content Platforms

Job description

• Evolve how Atria sounds across the app, portal, emails, notifications, and every digital surface a member touches
• Participate in design reviews and collaborate closely with product and design as flows take shape
• Raise opportunities for structure, sequencing, or language to help members understand what they need to know or do
• Adapt the brand voice for guidelines, voice frameworks, and reusable content that help scale and contextualize information
• Maintain content systems and a content library including test-result descriptions, lifestyle guidance, and wearables integration context
• Collaborate with content, product, design, engineering, legal, and operations to align product language with Atria communications
• Route content requiring clinical judgment, PHI, legal, or compliance review to the appropriate owner
• Create and maintain email templates, consent forms, specialty onboarding forms, radiology questionnaires, and SEO/AEO website content
• Use AI tools responsibly by writing prompts, editing outputs, and building content-system guardrails
• Coordinate with clinicians and specialists across multiple medical disciplines to ensure accurate, accessible in-product language

Requirements

• 5-7 years of content design or UX writing experience on consumer-facing digital products, with a portfolio showing systems ownership — including shipped copy as well as the guidelines and patterns behind it
• A track record of contributing to or maintaining content systems at scale: voice frameworks, pattern libraries, or documentation that other people adopt and use
• Experience in health care, health technology is preferred, or another regulated, high-stakes industry, where precision and plain language matter and where getting either wrong has real-world and sometimes regulatory consequences
• Working knowledge of how LLMs generate and can distort language, and hands‑on experience using AI tools in a content workflow without letting them erode voice or exactness
• Comfort holding a single brand voice across very different moments — a lab result, an onboarding screen, a scheduling reminder
• Judgment about what needs clinician, legal, or compliance review, and the discipline to route it there

Core Competencies

Demonstrates expertise in content design and UX writing for consumer-facing digital products, with a strong focus on maintaining brand voice and content systems. Proficient in collaborating across disciplines to ensure clarity and compliance in communication.

Highest-signal resume keywords

• Content Design
• UX Writing
• Content Systems Management
• Health Care Experience
• AI Tools Proficiency

ATS Optimization Keywords

Hard Skills

• Content Strategy
• Voice Frameworks
• Pattern Libraries
• SEO Content Creation
• Email Template Design
• Clinical Judgment
• Regulatory Compliance
• Digital Product Language
• Content Library Maintenance
• Onboarding Documentation

Soft Skills

• Collaboration
• Judgment
• Adaptability
• Attention to Detail
• Communication

Industry Keywords

• Health Technology
• Regulated Industry
• Consumer-Facing Products
• Plain Language
• High-Stakes Communication

Tools & Technologies

• AI Tools
• Content Management Systems
• Digital Communication Platforms