UX Writer

Jobtailor; New York (NY); On-site; USD 90,000 - 120,000; Full time

Job summary

Atria is seeking a seasoned Content Designer/UX Writer to drive the product voice across apps, emails, and digital touchpoints. You will collaborate with product, design, engineering, and legal to ensure precise, accessible language that aligns with healthcare regulations.

You will evolve content systems, maintain voice frameworks, and guide teams on pattern libraries and documentation. Strong emphasis on cross-functional collaboration and AI-aware workflows.

Qualifications

• 5-7 years of content design or UX writing on consumer-facing digital products.
• Portfolio showing systems ownership with shipped copy and guidelines behind it.
• Experience in scaling content systems: voice frameworks, pattern libraries, or documentation used by others.
• Healthcare or regulated industry experience where precision and plain language matter.
• Familiarity with LLMs and AI tools in content workflows without eroding voice.
• Ability to hold a single brand voice across diverse moments.
• Judgment to route content for clinician, legal, or compliance review.

Responsibilities

• Develop Atria's product voice across the app, portal, emails, notifications, and digital member touchpoints.
• Participate in design reviews and collaborate with product and design on flows, structure, sequencing, and language.
• Evolve and maintain content systems, including guidelines, voice frameworks, reusable content, test-result descriptions, lifestyle guidance, and wearables context.
• Collaborate with content, product, design, engineering, legal, and operations to align product language with broader Atria communications.
• Route content requiring clinical judgment, PHI, legal, or compliance review to the appropriate owner.
• Support product-adjacent content such as email templates, consent forms, specialty onboarding forms, radiology questionnaires, and SEO/AEO support.
• Use AI tools thoughtfully by writing prompts, editing outputs, and building content-system guardrails while preserving Atria's voice and member trust.
• Coordinate with physicians, physician assistants, nurses, radiology technicians, care coordinators, and specialists to ensure clinical accuracy and accessible language.

Skills

Content Design

UX Writing

Content Systems Management

Health Care Experience

AI Tools Proficiency

Collaboration

Judgment

Discipline

Tools

AI Tools

Job description

• Develop Atria's product voice across the app, portal, emails, notifications, and digital member touchpoints.


• Participate in design reviews and collaborate with product and design on flows, structure, sequencing, and language.


• Evolve and maintain content systems, including guidelines, voice frameworks, reusable content, test-result descriptions, lifestyle guidance, and wearables context.


• Collaborate with content, product, design, engineering, legal, and operations to align product language with broader Atria communications.


• Route content requiring clinical judgment, PHI, legal, or compliance review to the appropriate owner.


• Support product-adjacent content such as email templates, consent forms, specialty onboarding forms, radiology questionnaires, and SEO/AEO support.


• Use AI tools thoughtfully by writing prompts, editing outputs, and building content-system guardrails while preserving Atria's voice and member trust.


• Coordinate with physicians, physician assistants, nurses, radiology technicians, care coordinators, and specialists to ensure clinical accuracy and accessible language.

Requirements

• 5-7 years of content design or UX writing experience on consumer-facing digital products, with a portfolio showing systems ownership — including shipped copy as well as the guidelines and patterns behind it.


• A track record of contributing to or maintaining content systems at scale: voice frameworks, pattern libraries, or documentation that other people adopt and use.


• Experience in health care, health technology is preferred, or another regulated, high-stakes industry, where precision and plain language matter and where getting either wrong has real-world and sometimes regulatory consequences.


• Working knowledge of how LLMs generate and can distort language, and hands-on experience using AI tools in a content workflow without letting them erode voice or exactness.


• Comfort holding a single brand voice across very different moments — a lab result, an onboarding screen, a scheduling reminder.


• Judgment about what needs clinician, legal, or compliance review, and the discipline to route it there.

Core Competencies

Demonstrates expertise in content design and UX writing for consumer-facing digital products, with a strong focus on maintaining brand voice and clinical accuracy. Proficient in developing and managing content systems, including voice frameworks and pattern libraries, while effectively collaborating across multidisciplinary teams.

Highest-signal resume keywords

• Content Design


• UX Writing


• Content Systems Management


• Health Care Experience


• AI Tools Proficiency

Hard Skills

• Content Design


• UX Writing


• Voice Frameworks


• Pattern Libraries


• Content Guidelines


• SEO Support


• Clinical Accuracy


• Plain Language


• Documentation


• Content Workflow

Soft Skills

• Collaboration


• Judgment


• Discipline

Industry Keywords

• Health Care


• Health Technology


• Regulated Industry


• Compliance


• Consumer-Facing Products

Tools & Technologies

• AI Tools