UX Writer, Health Tech: Content Systems & Voice

Jobtailor; New York (NY); On-site; USD 90,000 - 120,000; Full time

Job summary

Atria is seeking a seasoned Content Designer/UX Writer to drive the product voice across apps, emails, and digital touchpoints. You will collaborate with product, design, engineering, and legal to ensure precise, accessible language that aligns with healthcare regulations.

You will evolve content systems, maintain voice frameworks, and guide teams on pattern libraries and documentation. Strong emphasis on cross-functional collaboration and AI-aware workflows.

Qualifications

• 5-7 years of content design or UX writing on consumer-facing digital products.
• Portfolio showing systems ownership with shipped copy and guidelines behind it.
• Experience in scaling content systems: voice frameworks, pattern libraries, or documentation used by others.
• Healthcare or regulated industry experience where precision and plain language matter.
• Familiarity with LLMs and AI tools in content workflows without eroding voice.
• Ability to hold a single brand voice across diverse moments.
• Judgment to route content for clinician, legal, or compliance review.

Responsibilities

• Develop Atria's product voice across the app, portal, emails, notifications, and digital member touchpoints.
• Participate in design reviews and collaborate with product and design on flows, structure, sequencing, and language.
• Evolve and maintain content systems, including guidelines, voice frameworks, reusable content, test-result descriptions, lifestyle guidance, and wearables context.
• Collaborate with content, product, design, engineering, legal, and operations to align product language with broader Atria communications.
• Route content requiring clinical judgment, PHI, legal, or compliance review to the appropriate owner.
• Support product-adjacent content such as email templates, consent forms, specialty onboarding forms, radiology questionnaires, and SEO/AEO support.
• Use AI tools thoughtfully by writing prompts, editing outputs, and building content-system guardrails while preserving Atria's voice and member trust.
• Coordinate with physicians, physician assistants, nurses, radiology technicians, care coordinators, and specialists to ensure clinical accuracy and accessible language.

Skills

Content Design

UX Writing

Content Systems Management

Health Care Experience

AI Tools Proficiency

Collaboration

Judgment

Discipline

Tools

AI Tools

Job description

Atria is seeking a seasoned Content Designer/UX Writer to drive the product voice across apps, emails, and digital touchpoints. You will collaborate with product, design, engineering, and legal to ensure precise, accessible language that aligns with healthcare regulations.

You will evolve content systems, maintain voice frameworks, and guide teams on pattern libraries and documentation. Strong emphasis on cross-functional collaboration and AI-aware workflows.