Contact Support Specialist

Manpower, Inc.; Allentown (Lehigh County); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Medical and Prescription Drug Plans

Supplemental Life Insurance

Short Term Disability Insurance

401(k)

Job summary

ManpowerGroup, the leading staffing and workforce solutions company, seeks a dedicated Contact Support Specialist to join the Contracts Administrative Support team in Allentown, PA. The role focuses on contracts administration, IT data structure support, expense analysis, trend reporting, forecasting, GL reconciliation, and sales pricing support.

Hours are 8am–5pm, Monday to Friday, with a pay range of $20-$30/hour.

Qualifications

• Entry-level experience or willingness to learn in a support role.
• Strong organizational and analytical skills.
• Excellent communication and teamwork abilities.
• Basic understanding of financial and data management concepts.

Responsibilities

• Provide contracts administrative support to ensure smooth operational workflows.
• Assist with IT Data Structure support to maintain data integrity and accuracy.
• Conduct Expense Analysis, Trend Reporting, and Forecasting to support strategic decision-making.
• Perform General Ledger Reconciliation to ensure financial accuracy.
• Support Sales Analysis and Pricing activities to optimize revenue and market positioning.

Skills

Organizational skills

Analytical skills

Communication

Teamwork

Willingness to learn

Job description

Our client, a leading organization in the industry sector, is seeking a dedicated and detail-oriented Contact Support Specialist to join their team. As a Contact Support Specialist, you will be an integral part of the Contracts Administrative Support team, providing essential support in IT Data Structure, Expense Analysis, Trend Reporting & Forecasting, General Ledger Reconciliation, and Sales Analysis/Pricing Support. The ideal candidate will demonstrate strong organizational skills, proactive communication, and a commitment to excellence, which will align successfully within the organization.

Job Title: Contact Support Specialist

Location: Allentown, PA

Pay Range: $20-$30/hour

Shift: 8am - 5pm, Monday through Friday

What's the Job?

• Provide contracts administrative support to ensure smooth operational workflows
• Assist with IT Data Structure support to maintain data integrity and accuracy
• Conduct Expense Analysis, Trend Reporting, and Forecasting to support strategic decision-making
• Perform General Ledger Reconciliation to ensure financial accuracy
• Support Sales Analysis and Pricing activities to optimize revenue and market positioning

What's Needed?

• Entry-level experience or willingness to learn in a support role
• Strong organizational and analytical skills
• Excellent communication and teamwork abilities
• Basic understanding of financial and data management concepts
• Credential requirements: 100000, 100037

What's in it for me?

• Opportunity to develop skills in a dynamic support environment
• Exposure to financial and data analysis processes
• Collaborative team culture that values diversity and inclusion
• Potential for career growth within the organization
• Supportive work environment with standard benefits

Upon completion of waiting period associates are eligible for:

• Medical and Prescription Drug Plans
• Supplemental Life Insurance
• Short Term Disability Insurance
• 401(k)

About ManpowerGroup, Parent Company of: Manpower, Experis and Talent Solutions.