Contact Representative (Office Automation)

US Military Treatment Facilities under DHA; Carlisle (Cumberland County); On-site; USD 40,000 - 50,000; Full time

Job summary

US Military Treatment Facilities under DHA at Carlisle Barracks, PA, seeks an office administration professional with experience in medical referral processing and automated health systems. The role operates 7:30am–4:30pm, Monday–Friday, in a secure DoD facility.

Applicants may qualify through specialized experience, education, or a combination of both. A qualified typist (40 wpm) is required, and transcripts may be requested in support of the application.

Qualifications

• One year of specialized experience equivalent to GS-04, including assisting healthcare providers with referral procedures.
• Education: 4 years of education above high school from an accredited institution (transcripts may be requested).
• Combination of education and experience may qualify if the computed percentage meets 100%. This is calculated by months of experience and semester hours.

Skills

Typing 40 wpm

Office automation

Education

Specialized experience: GS-04 level

Four years of education above high school

Combination of education and experience

Tools

Automated healthcare system

Job description

About the Position: This position is located at Carlisle Barracks, Pennsylvania

The work is performed in an office setting of a Military Treatment Facility. The position requires competence in office automation equipment, to include secure Internet platforms. The duty hours are expected to be 0730-1630 (7:30am - 4:30pm), Monday through Friday.

This is a direct hire solicitation for Certain Personnel of the DoD Workforce.

Incentives may be considered for highly qualified candidates. Who May Apply: US Citizens

In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.

Specialized Experience: One year of specialized experience equivalent to the GS-04 that which includes assisting healthcare providers with referral procedures; utilizing automated healthcare system; and maintaining standard operating procedures and processes for the department

OR

Education: Successful completion of four years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university. (Note: You must attach a copy of your transcripts.)

OR

Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide your semester hours of by 60. Add the two percentages.

Proficiency Required: This position requires a qualified typist. A qualified typist can type 40 words per minute based on a 5 minute sample with three or fewer errors.