Contact Center Supervisor (Overnight)

Leidos; United States; Teletrabalho; USD 83 000 - 149 000; Tempo integral

Resumo da oferta

Leidos in the United States is seeking an Overnight Contact Center Supervisor to lead a team of practitioners, monitor live calls and chats for quality, ensure referral and documentation procedures are followed, and serve as the escalation point for at-risk and complex cases.

This full-time, remote role in the US offers a pay range of $82,550 to $149,225 per year and requires coordinating with distributed team members to maintain service standards.

Descrição da oferta de emprego

From the posting: Overnight contact center supervisor at Leidos, remote. Serves as the escalation point for at-risk and complex cases, leads a team of practitioners, monitors live calls and chats for quality and checks that referral and documentation procedures are followed, per the posting. The listed pay range is $82,550 to $149,225.

Location: Remote (US)

Pay (as posted): $82,550 - $149,225 (per the posting)

Schedule / appointment: Full time

• Remote (per the posting); location listed as 6314 Remote/Teleworker US

Verified open on the employer's official career site (Workday) on Nov 9, 2026 (ET). Read the full posting before you apply.