Contact Center Certified Medical Assistant CMA

AdventHealth; Hendersonville (NC); On-site; USD 10,000 - 60,000; Full time

Job summary

AdventHealth seeks a Certified Medical Assistant for its Contact Center in Hendersonville, NC. This full-time position involves assisting callers and providing clinical support while adhering to established protocols. Excellent benefits include a sign-on bonus, career development opportunities, and a pay range of $19 to $23 per hour.

Benefits

Up to $5000 Sign On Bonus

Benefits from Day One

Paid Days Off from Day One

Student Loan Repayment Program

Career Development

Qualifications

• 2 years in-clinic experience as a certified medical assistant required.

Responsibilities

• Answers inbound calls to clinical lines in a polite and professional manner.
• Assists callers with clinical tasks according to established protocols.
• Collaborates with clinical staff.

Skills

Clinical tasks assistance

Customer service

Education

High school diploma or equivalent

Certified Medical Assistant

Job description

Contact Center Certified Medical Assistant CMA

Contact Center Certified Medical Assistant CMA

1 week ago Be among the first 25 applicants

All the benefits and perks you need for you and your family:

• Up to $5000 Sign On Bonus
• Benefits from Day One
• Paid Days Off from Day One
• Student Loan Repayment Program
• Career Development
• Whole Person Wellbeing Resources
  
  

Our Promise To You

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: Full Time

Shift: Days Monday-Friday 8am to 5pm

Location:895 Howard Gap Road; Fletcher, NC 28732

The role you’ll contribute: The Patient Resource Team is a metrics-based inbound scheduling and clinical contact center for physician offices. Our team is often the first contact for a new patient and the ongoing connection to their provider for all their health & wellness needs. The AdventHealth Mission and Service Standards guide each call with the goal of personalized customer service to achieve First Call Resolution.

The Value You’ll Bring To The Team

• Answers inbound calls to the physician practice clinical lines in a polite and professional manner.
• Assists callers with clinical tasks according to established protocols.
• Provides appropriate chart documentation.
• Collaborates well with Clinical Pod, Scheduling Pod, and clinical staff.
  
  

Qualifications

• High school graduate or equivalent required
• 2 years in-clinic experience as certified medical assistant.
• Certified Medical Assistant
  
  

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.

Category: Marketing & Communications

Organization: AdventHealth Hendersonville

Schedule: Full-time

Shift: 1 - Day

Req ID: 25008526

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Marketing

• Industries

  Hospitals and Health Care

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