Consumer Security Product Delivery Lead

Aumni; Columbus (OH); On-site; USD 120,000 - 180,000; Full time

Job summary

JPMorgan Chase & Co. in Columbus, OH, seeks a Product Delivery Management Senior Associate to lead day-to-day delivery for the CAP Index – Guard Management Platform within Global Security’s Consumer Security organization.

You will move work from priority to clear scope, manage dependencies, and ensure tested, release-ready outcomes across product, engineering, vendors, and operations. You will coordinate delivery plans, requirements translation into epics and user stories in Jira/Confluence, and

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent relevant experience.
• Experience supporting product delivery, technology delivery, business analysis, project management, SaaS platforms, or operational change initiatives.
• Proficiency with Jira and Confluence, with strong technical writing skills to clearly translate complex information for diverse stakeholders.
• Strong analytical and problem-solving skills, with excellent attention to detail and the ability to analyze detailed business requirements; experience with business intelligence and analytics tools (e.g., Tableau, Power BI, Qlik, Looker, Databricks) and utilizing large language models (LLMs).
• Moderate proficiency in SQL, with experience using data integration technologies and performing data analysis.
• Demonstrated project management skills with experience in Agile methodologies, including managing epics and user stories within Jira.
• Excellent communication skills, capable of presenting complex data concepts to both technical and non-technical audiences.
• Ability to work with large and complex systems and datasets, ensuring data quality and integrity through rigorous testing and validation processes.

Responsibilities

• Own the day-to-day delivery cadence for GMP, including delivery planning, backlog readiness, dependency coordination, and issue triage through completion.
• Develop and maintain delivery plans, timelines, milestones, decision logs, risk/issue logs, and stakeholder-ready status reporting.
• Gather business, operational, and technical requirements; translate needs into epics, user stories, acceptance criteria, and supporting documentation in Jira/Confluence.
• Coordinate Agile execution (planning, refinement, reviews, demonstrations) and track/resolve blockers and cross-team dependencies.
• Coordinate testing and release readiness activities (functional testing coordination, end-to-end test planning, UAT readiness, defect intake, fallback planning, production validation coordination).
• Provide delivery support for UEM and the CS Data Lake, including tracking work items, coordinating dependencies, and supporting readiness activities aligned to the portfolio roadmap.
• Track product health signals and recurring issues; coordinate vendor issues (as applicable) and ensure defects/recurring problems are logged and progressed.
• Cross-product reporting, governance, CS surveys, data ecosystem dependencies, control documentation, training, and coverage during peak delivery cycles, and support future Consumer Security products.

Job description

JPMorgan Chase & Co. in Columbus, OH, seeks a Product Delivery Management Senior Associate to lead day-to-day delivery for the CAP Index – Guard Management Platform within Global Security’s Consumer Security organization.

You will move work from priority to clear scope, manage dependencies, and ensure tested, release-ready outcomes across product, engineering, vendors, and operations. You will coordinate delivery plans, requirements translation into epics and user stories in Jira/Confluence, and