Consumer Quality Control Specialist I,II,III

Trustmark; Pearl, Northern (MS, KY); Hybrid; USD 42,000 - 66,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Long-term disability

Short-term disability

Life insurance

401k with company match

Tuition reimbursement

Job summary

Trustmark is seeking a Consumer Quality Control Specialist (I-III) to review complex CDP-prepared consumer loans, ensuring completeness and accuracy of real estate, security, and compliance documents. Candidates should be able to interpret data, identify necessary changes, and communicate with Credit Document Preparation Specialists.

The role requires understanding of state and federal loan regulations, attention to detail, and ability to prioritize workload across multiple market areas.

Qualifications

• Junior college/two years college training -OR- Equivalent job related experience.
• Experience reviewing, and knowledge of, all types of consumer collateral, including real estate, security, and lien perfection requirements (2 yrs)
• Experience working with, and knowledge of, loan compliance regulations (2 yrs)
• Knowledge all types of consumer collateral including real estate
• Knowledge of lien perfection requirements
• Knowledge of consumer loan compliance regulations
• Analytical skills
• Time management principles to prioritize workload
• Word Processing
• E-mail and Internet
• Detail oriented
• Knowledge of all types of consumer collateral, including real estate, security, lien perfection requirements (3 years)
• Knowledge of consumer loan compliance regulations (3 years)
• Analytical skills
• Time management principles to prioritize workload
• Word Processing
• E-mail and Internet
• Detail oriented
• Advanced knowledge of all types of consumer collateral, including real estate, security, lien perfection requirements, and escrow requirements (4 yrs)
• Working knowledge of consumer loan compliance regulations (4 yrs)
• Analytical skills
• Time management principles in order to prioritize workload
• Detail Oriented
• Organizational skills
• Ability to proficiently communicate applied collateral/loan policy/regulation/compliance knowledge to co-workers
• Ability to properly interpret various consumer loan compliance regulations and adequately review documentation based on these regulations

Responsibilities

• Review and interpret loan applications and related data to determine collateral classifications and to ensure appropriate documents are prepared to perfect lien
• Review (prior to closing) the more complex CDP prepared consumer loan, including all real estate, security, and compliance documents for accuracy, completeness, and adherence to perfection, and compliance guidelines of applicable state and federal laws and bank policy and procedures
• Input data into TMK Partners to generate loan number and facilitate the booking of HPML and escrow loans to the Fiserve system
• Deliver prepared loan documents to Lenders and/or attorneys for closing via internal email and/or utilizing SecureMail procedures
• Perform additional duties as assigned.

Skills

Analytical skills

Time management

Detail oriented

Organizational skills

Communication

Interpret regulations

Word Processing

E-mail & Internet

Education

Two years college training

Experience with consumer collateral (real estate, security, lien perfection)

Experience with loan compliance regulations

Advanced knowledge of collateral and escrow requirements

Job description

Consumer Quality Control Specialist I,II,III

The purpose of this job is to review the more complex CDP prepared consumer loan, including all real estate, security, and compliance documents and related correspondence for completeness and accuracy in accordance with the application and to insure compliance with state and federal laws and Trustmark policies and procedures. This job requires the ability to proficiently review loans for one or more market areas and communicate necessary changes to Consumer Document Preparation Specialists.

Responsibilities:

• Review and interpret loan applications and related data to determine collateral classifications and to ensure appropriate documents are prepared to perfect lien
• Review (prior to closing) the more complex CDP prepared consumer loan, including all real estate, security, and compliance documents for accuracy, completeness, and adherence to perfection, and compliance guidelines of applicable state and federal laws and bank policy and procedures
• Input data into TMK Partners to generate loan number and facilitate the booking of HPML and escrow loans to the Fiserve system
• Deliver prepared loan documents to Lenders and/or attorneys for closing via internal email and/or utilizing SecureMail procedures
• Perform additional duties as assigned.

Qualifications

Consumer Quality Control Specialist I

• Junior college/two years college training -OR- Equivalent job related experience
• Experience reviewing, and knowledge of, all types of consumer collateral, including real estate, security, and lien perfection requirements (2 yrs)
• Experience working with, and knowledge of, loan compliance regulations (2 yrs)
• Knowledge all types of consumer collateral including real estate
• Knowledge of lien perfection requirements
• Knowledge of consumer loan compliance regulations
• Analytical skills
• Time management principles to prioritize workload
• Word Processing
• E-mail and Internet
• Detail oriented

Consumer Quality Control Specialist II

• Knowledge of all types of consumer collateral, including real estate, security, and lien perfection requirements (3 years)
• Knowledge of consumer loan compliance regulations (3 years)
• Analytical skills
• Time management principles to prioritize workload
• Word Processing
• E-mail and Internet
• Detail oriented

Consumer Quality Control Specialist III

• Advanced knowledge of all types of consumer collateral, including real estate, security, lien perfection requirements, and escrow requirements (4 yrs)
• Working knowledge of consumer loan compliance regulations (4 yrs)
• Analytical skills
• Time management principles in order to prioritize workload
• Detail Oriented
• Organizational skills
• Ability to proficiently communicate applied collateral/loan policy/regulation/compliance knowledge to co-workers
• Ability to properly interpret various consumer loan compliance regulations and adequately review documentation based on these regulations

Physical Requirements/Working Conditions: Must be able to sit for long periods of time and use computer keyboard and/or mouse, while viewing computer screens.

Note: This is a brief description of this position and is not limited to those described herein. Management retains the right to add, delete or modify any of these responsibilities at any time during employment.

Working with Us

Teamwork and the individual contributions of our associates are recognized as the drivers of our success. At Trustmark, we are committed to preserving and advancing a diverse and inclusive workplace, where each associate, customer and shareholder is respected, valued and encouraged to share in our commitment. We make significant investments in our associates so that they may enhance their personal and professional skills, because we want each associate to grow, flourish and fulfill their career aspirations. Come onboard and join our team!

What You Gain at Trustmark (Compensation & Benefits)

• Comprehensive benefits including medical, dental, vision, long-term disability, short-term disability and life insurance
• 401k (with up to 6% company match)
• Tuition Reimbursement (must meet eligibility requirements)

Trustmark exemplifies the strength and possibilities that come with a diverse and inclusive team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, marital status, genetic information, pregnancy, national origin, protected veteran, disability status, or any other characteristic protected under applicable law. Trustmark is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment.

Upon accepting a position with Trustmark, the following pre-employment screenings must be completed:

• Verification of employment, education and other data provided by you on your employment application
• Verification of eligibility to work in the US
• Criminal background check
• Fingerprinting (required for certain positions)