Consumer Processor

The Farmer's Bank; Richmond (IN); On-site; USD 42,000 - 58,000; Full time

Job summary

The Farmer's Bank in Indiana seeks a detail‑oriented loan processor to support Consumer Loan Officers in the origination process, with emphasis on post‑application functions, file maintenance, and servicing.

You will handle applications, closings, title work coordination, and quality control, ensuring timely disclosures and accurate documentation while maintaining strong communication with internal partners.

Qualifications

• Experience supporting loan origination and post-closing processes.
• Ability to maintain accurate records and timelines.
• Strong attention to detail and compliance with procedures.

Responsibilities

• Board loan to core system
• Fund loan as instructed on Closing Disclosure
• Deliver loan to investors
• Maintain file in anticipation of closing
• Communicate with Loan Officers, title companies, insurance companies as necessary
• Order Payoffs
• Prepare Closing Disclosure and ensure provided to client in required timeframe
• Prepare closing documents and print closing packages for loan officer/title companies
• Support Loan Officer during closing as needed
• Process unoriginated files (denials, withdrawals, etc.)
• Provide support to Loan Officers
• Complete Quality Control audits as requested from investors

Skills

Adaptability

Initiative

Attention To Detail

Customer Relations

Productivity

Teamwork

Job description

Description

This position will support Consumer Loan Officers in the loan origination process with an emphasis on post-application functions. Other responsibilities will include assisting with applications, closing and general loan file maintenance and servicing as needed.

Requirements

Job Responsibilities

Post Closing File Management

• Board loan to core system
• Fund loan as instructed on Closing Disclosure
• Deliver loan to investors
• Board participations to system when funding received from investors
• Track and update Final Title Policies

Application Processing

• Receive loan set up instructions
• Complete Loan Estimate and provide to client within required timeframe
• Order appraisals, title work, flood certification, mortgage insurance and verification as instructed on loan set-up sheet
• Process rate locks

.

Closing File Management

• Maintain file in anticipation of closing
• Communicate with Loan Officers, title companies, insurance companies as necessary
• Order Payoffs
• Prepare Closing Disclosure and ensure provided to client in required timeframe
• Prepare closing documents and print closing packages for loan officer/title companies
• Support Loan Officer during closing as needed

Miscellaneous Loan Processing Tasks

• Process unoriginated files (denials, withdrawals, etc.)
• Ensure appraisals are provided to customers
• Provide support to Loan Officers
• Complete Quality Control audits as requested from investors

Other Duties as Assigned

Competencies Required

Adaptability - The degree to which one demonstrates openness to change and new ideas.

• Adjust to changing work requirements
• Respond to new situations

Initiative - The ability to perform job responsibilities independently and responsibly.

• Proactively complete tasks
• Solve problems
• Improve processes
• Enhance products

Attention To Detail-The level at which tasks are performed carefully, accurately, and in accordance with specific instructions.

• Consistency of work quality
• Compliance with standards, requirements, and expectations
• Tracking of numerical data and detailed organizational information
• Careful application of grammar, spelling, and punctuation rules.

Customer Relations-The degree to which customer service and professional rapport is demonstrated in the day-to-day business environment.

• Abide by established quality customer service levels
• Attentive to internal and external customer needs

Productivity-The level of work output or efficiency as compared to a standard or comparted to others.

• Uses time and resources well
• Meets established deadlines

Teamwork and Cooperation-The degree to which individuals promote a collaborative, cooperative, and productive working environment.

• Demonstrates sensitivity
• Promotes working together
• Provides support
• Respectful of others