Consumer Processor

First Bank Richmond; Carmel (IN); Híbrido; USD 40.000 - 62.000; Jornada completa

Descripción de la vacante

First Bank Richmond is seeking a Loan Processors Associate to support Consumer Loan Officers in the origination process with emphasis on post-application activities. You will assist with applications, closing and ongoing loan file servicing as needed.

Responsibilities include post-closing file management, application processing, and closing preparation while coordinating with title and investor partners to ensure timely disclosures and funding.

Formación

• Adaptability to changing work requirements and processes.
• Ability to take initiative and complete tasks independently.
• High attention to detail in data, documents, and timelines.
• Strong customer service focus and professional communication.
• Efficient time management to meet deadlines.
• Collaborative work style supporting Loan Officers and teams.

Responsabilidades

• Post Closing File Management: board loan to core system; fund loans; deliver to investors; track title policies.
• Application Processing: receive setup instructions; prepare Loan Estimate; order appraisals, title work, certifications; manage rate locks.
• Closing File Management: maintain file readiness; coordinate with title/insurance; prepare Closing Disclosure and packages.
• Miscellaneous Loan Processing Tasks: handle unoriginated files; ensure appraisals reach customers; assist Loan Officers; run QC audits.
• Other Duties as Assigned.

Conocimientos

Adaptability

Initiative

Attention to detail

Customer relations

Productivity

Teamwork

Descripción del empleo

Description

*NOTE: This role is open to sit in any location across our footprint*

This position will support Consumer Loan Officers in the loan origination process with an emphasis on post-application functions. Other responsibilities will include assisting with applications, closing and general loan file maintenance and servicing as needed.

Requirements

Job Responsibilities

Post Closing File Management

• Board loan to core system
• Fund loan as instructed on Closing Disclosure
• Deliver loan to investors
• Board participations to system when funding received from investors
• Track and update Final Title Policies

Application Processing

• Receive loan set up instructions
• Complete Loan Estimate and provide to client within required timeframe
• Order appraisals, title work, flood certification, mortgage insurance and verification as instructed on loan set-up sheet
• Process rate locks

Closing File Management

• Maintain file in anticipation of closing
• Communicate with Loan Officers, title companies, insurance companies as necessary
• Order Payoffs
• Prepare Closing Disclosure and ensure provided to client in required timeframe
• Prepare closing documents and print closing packages for loan officer/title companies
• Support Loan Officer during closing as needed

Miscellaneous Loan Processing Tasks

• Process unoriginated files (denials, withdrawals, etc.)
• Ensure appraisals are provided to customers
• Provide support to Loan Officers
• Complete Quality Control audits as requested from investors

Other Duties as Assigned.

Competencies Required

Adaptability – The degree to which one demonstrates openness to change and new ideas.

• Adjust to changing work requirements
• Respond to new situations

Initiative – The ability to perform job responsibilities independently and responsibly.

• Proactively complete tasks
• Solve problems
• Improve processes
• Enhance products

Attention To Detail-The level at which tasks are performed carefully, accurately, and in accordance with specific instructions.

• Consistency of work quality
• Compliance with standards, requirements, and expectations
• Tracking of numerical data and detailed organizational information
• Careful application of grammar, spelling, and punctuation rules.

Customer Relations-The degree to which customer service and professional rapport is demonstrated in the day-to-day business environment.

• Abide by established quality customer service levels
• Attentive to internal and external customer needs

Productivity-The level of work output or efficiency as compared to a standard or comparted to others.

• Uses time and resources well
• Meets established deadlines

Teamwork and Cooperation-The degree to which individuals promote a collaborative, cooperative, and productive working environment.

• Demonstrates sensitivity
• Promotes working together
• Provides support
• Respectful of others