Consumer Lending Specialist

Axos Bank; San Diego (CA); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Paid Sick Leave

Vacation & Holidays

HSA/FSA

401(k) Match

529 Savings Plan

Mortgage Loan Program

Free Axos Account

Job summary

Axos Bank seeks a Consumer Lending Specialist to support multiple lending products, including unsecured installment, specialty finance, and auto lending. The role involves loan funding, document review, pipeline management, and extensive phone/email interactions with customers.

Qualifications include HS Diploma and 1–3 years in operational or customer service roles; prior banking experience is a plus. Competitive benefits and a commission-eligible position accompany the role.

Qualifications

• HS Diploma is required or equivalent.
• 1–3 years experience in an operational or customer service role.
• Experience at a financial institution is a plus.

Responsibilities

• Loan funding and processing.
• Reviewing loan documents for completeness and accuracy.
• Pipeline management and monitoring.
• Audit and certifications as needed.
• Due diligence for loan files.
• Communicate with third parties to obtain information.
• Data entry related to loan files.
• Extensive phone and email contact with consumers.

Skills

Customer service

Data entry

Education

HS Diploma

Job description

Axos Bank Target Range: $19.00/Hr. - $23.00/Hr. Actual starting pay will vary based on factors including, but not limited to, geographic location, experience, skills, specialty, and education. This is a commission eligible role.

About This Job

The Consumer Lending Specialist is an operational role that will support multiple products across Consumer Lending business units including Unsecured Installment Lending, Specialty Finance, and Auto Lending as needed.

Daily Responsibilities

• Loan funding
• Reviewing loan documents for completeness and accuracy
• Pipeline management
• Audit/Certifications
• Due Diligence
• Communication with third parties to obtain necessary information and documentation
• Data entry
• Lots of Phone and Email communication to and from consumers

Qualifications

• HS Diploma
• 1-3 years of experience in an operational or customer service role
• Experience working at a financial institution is a plus

Employee Benefits

• Medical, Dental, Vision, and Life Insurance
• Paid Sick Leave
• 3 weeks' Vacation and Holidays (about 11 a year)
• HSA or FSA account and other voluntary benefits
• 401(k) Retirement Saving Plan with Employer Match Program
• 529 Savings Plan
• Employee Mortgage Loan Program and free access to an Axos Bank Account with Self-Directed Trading

About Axos

Born digital-first, Axos delivers financial tools and services that allow individuals, small businesses, and companies to access and manage their money how, when, and where they want. We are a diverse team of dynamic, insightful, and independent innovators who are excited to provide technology-driven solutions that offer unbeatable value to our customers. Axos Financial is our holding company and is publicly traded on the New York Stock Exchange under the symbol "AX" (NYSE: AX).

Learn more about working at Axos

Pre-Employment Background Check and Drug Test

All offers are contingent upon the candidate successfully passing a credit check, criminal background check, and pre-employment drug screening, which includes screening for marijuana. Axos Bank is a federally regulated banking institution. At the federal level, marijuana is an illegal schedule 1 drug; therefore, we will not employ any person who tests positive for marijuana, regardless of state legalization.

Equal Employment Opportunity

Axos is an Equal Opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religious creed, color, sex (including pregnancy, breast feeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, military and veteran status, marital status, age, protected medical condition, genetic information, physical disability, mental disability, or any other protected status in accordance with all applicable federal, state, and local laws.

Job Functions and Work Environment

While performing the duties of this position, the employee is required to sit for extended periods of time. Manual dexterity and coordination are required while operating standard office equipment such as computer keyboard and mouse, calculator, telephone, copiers, etc. The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

E-Verify and Right to Work Notices

Axos participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States. The E-Verify program is an internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. IER Right to Work Poster (English/Spanish) E-Verify Participation Poster (English/Spanish)

Team

We're a team of relentless innovators that are challenging the status quo through smart, pro-consumer financial products and services. We got our start in 2000, as an online bank - when the idea of banking online was almost unthinkable. Since then, we've evolved to add commercial banking, commercial lending, investment, clearing, and fiduciary services to our toolbox. As modern life continues to present new challenges for clients, we step up and find creative ways to solve them.