Senior Compliance Officer

Bank of Hawaii; Honolulu (HI); On-site; USD 80,000 - 110,000; Full time

Job summary

Bank of Hawaii is looking for a Compliance Officer to implement and oversee the Consumer Compliance Program. The role involves conducting complex quality assurance reviews, assisting in compliance risk assessments, and developing training for staff. Candidates must have a Bachelor’s Degree and at least 12 years of experience in banking or compliance, along with strong communication skills.

This position requires flexibility in managing multiple projects and a robust understanding of banking regulations. We are an EEO/AA employer committed to diversity in the workplace.

Qualifications

• Minimum 12 years of experience in banking, audit, or regulatory compliance.
• 1 to 2 years of supervisory or management experience.
• Experience in process improvement or project management.

Responsibilities

• Conduct complex quality assurance reviews related to compliance programs.
• Assist business units in developing and updating compliance risk assessments.
• Promote a robust Bank-wide compliance culture.
• Facilitate reports to executive management and governing committees.

Skills

Proficiency in Microsoft applications

Knowledge of banking laws and regulations

Excellent verbal and written communication skills

Analytical skills

Problem-solving skills

Education

Bachelor’s Degree or equivalent work experience

Tools

Microsoft Office Suite

Bank software and systems

Job description

Job Description

Under the direction of the Chief Compliance Officer, this position is responsible for implementing the Bank's Consumer Compliance Program. If applicable or appropriate, assists in business units' compliance with applicable laws, regulations, regulatory requirements and Bank policies and procedures including but not limited to Fair Banking, Anti-Money Laundering laws and regulations, Bank Secrecy Act and USA PATRIOT Act.

Responsibilities

• Conducts complex quality assurance reviews to validate the effectiveness of the business unit compliance programs and related operational processes. Reviews quarterly monitoring assessments submitted by the business units. Tracks all identified compliance issues, and facilitates the timely resolution of correction action of such issues. Provides direction and feedback to the business units on the quarterly monitoring assessment process and the issue tracking process. Provides direction on the overall Consumer Compliance Monitoring Program and monitoring schedule.
• Provides direction for the Bank’s Consumer Compliance Program. Assists the business units with developing and updating their respective compliance risk assessments, including identifying and measuring regulatory compliance risks, assessing the key controls, and addressing gaps in risk management. Facilitates the development and maintenance of the entity-wide Consumer Compliance Risk Assessment. Analyzes and reports on changes in banking laws and regulations, industry trends, and best practices in consumer compliance risk management, and facilitates the timely implementation of regulatory changes.
• Develops and maintains the Bank-wide compliance policies and procedures for products and related services, and assists the business units in developing and maintaining department-level processes and procedures. Develops, updates, conducts, or facilitates consumer compliance training for the Board, management, and employees. Assesses business unit compliance training requirements. Provides direction on the overall Consumer Compliance Training Program and training schedule.
• Provides compliance support and guidance to the Bank, including but not limited to compliance support related to the Bank's new or changed products or services, marketing materials, and forms and notices. Leads or participates in compliance meetings, working groups, and taskforces. Consults with legal counsel, regulatory agencies, vendors and compliance organizations, as needed.
• Promotes a robust Bank-wide compliance culture, through demonstration of compliance knowledge and experience, skillful and effective communication, development of strong internal relationships, and continual development and reinforcement of compliance as a core competency. Responsible for having and maintaining a superior understanding of Bank’s products and services, policies, procedures, and processes, as well as all consumer compliance laws and regulations that affect the Bank's operations, keeping abreast of any regulatory changes, and ensuring that any regulatory changes are properly incorporated into risk and compliance monitoring systems.
• Facilitates reports to executive management, governing committees, and the Board of Directors on the status of the program. Facilitates the compliance and operations portions of the regulatory compliance examinations and audits, including exam/audit preparation and exam/audit management. Additionally, facilitates the development of written responses to any actual or potential issues or findings.
• Performs all other job-related duties as required or assigned.

This position requires use of a personal computer and other standard office equipment. The employee is expected to lift, move, carry, and transport files up to 10 lbs. The role may require working evenings, weekends, and holidays as necessary, and travel by air.

Qualifications

• Education: Bachelor’s Degree from an accredited institution or equivalent work experience.
• Experience: Minimum 12 years extensive work experience in banking, audit, or regulatory compliance with 1 to 2 years supervisory, leadership, or management experience. Process improvement or project management experience with lead roles also required.
• Technical Skills: Demonstrated proficiency and expertise with personal computers in a networked environment and Microsoft applications (Outlook, Word, Excel, Access and Power Point) or similar software. Knowledge of or ability to use Bank software and systems. Working knowledge of banking laws and regulations and complex database systems.
• Other Job Qualifications: Self‑starter, ability to prioritize work to achieve required objectives in a timely manner. Flexible, able to work on multiple projects that may require restructuring due to shifting demands, unforeseen events, and changing priorities. Able to identify and define problems; conduct research and analyze information and various situations relating to data management issues. Recommend alternatives or solutions. Excellent verbal and written communication skills, as well as training/presentation skills. Able to discuss solutions and alternatives to complex compliance issues clearly and concisely with any level of staff. General knowledge of accounting principles required. Must be able to provide own transportation and arrive at intended destination in a timely manner or as required.

We are an EEO/AA employer, including disability and veterans. Full EEO statement available at boh.com/careers.