Consumer Banking Business Analyst: AI-Driven Process Optimization

Infosys Limited; Washington (District of Columbia); On-site; USD 81,521 - 112,280; Full time

Benefits offered by this job

Disability insurance

Health reimbursement accounts

Insurance coverage

401(k) plan

Job summary

Infosys Limited is seeking a Business Analyst for the Analytics - Financial Services unit in the United States. The role focuses on analyzing client processes, benchmarking, and coordinating cross‑functional technical work to deliver compliant, scalable solutions in banking, wealth management, and insurance domains.

The candidate will document requirements, support implementation, and conduct product research to ensure alignment with industry standards and regulatory initiatives.

Qualifications

• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• This position may require relocation and/or travel to work/project location.
• Candidates authorized to work for any employer in the United States without employer‑based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role now or in the future.

Responsibilities

• Analyze client business processes to identify optimization opportunities and align them with industry‑specific standards and best practices
• Facilitate benchmarking studies, working with stakeholders to align solution performance with industry standards and domain‑specific insights
• Collaborate with technical teams and document system customizations and configurations, drafting standard operating procedures and workflows that align with functional requirements of the relevant sector
• Conduct in‑depth research on third‑party products within the domain, providing comparative analysis of features, costs, and scalability
• Coordinate the implementation of solutions addressing issues during setup and integration, and support in developing and maintaining SOPs, to ensure system stability and performance post‑implementation

Skills

Business Analysis

Process Mapping

Data Analysis

Stakeholder Coordination

Education

Bachelor’s degree

Job description

Infosys Limited is seeking a Business Analyst for the Analytics - Financial Services unit in the United States. The role focuses on analyzing client processes, benchmarking, and coordinating cross‑functional technical work to deliver compliant, scalable solutions in banking, wealth management, and insurance domains.

The candidate will document requirements, support implementation, and conduct product research to ensure alignment with industry standards and regulatory initiatives.