AI-Driven Consumer Banking Analyst & Process Optimizer

Infosys Limited; Irving (TX); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Disability

Health reimbursement

Insurance

401(k) plan

Job summary

Infosys Limited, in the Financial Services unit, seeks a capable Business Analyst to analyze client banking processes, identify optimization opportunities, and align solutions with industry standards across deposits, lending, and onboarding. The role involves benchmarking, documenting technical scopes, and coordinating with cross‑functional teams on implementation.

Responsibilities include researching third‑party products, conducting cost/feature analyses, and helping maintain SOPs for stable

Qualifications

• Experience in Deposits/Lending/online banking or Customer onboarding/KYC processes.
• Ability to translate detailed requirements into technical scope and objectives.
• Experience creating conceptual designs aligned with business and tech stakeholders.

Responsibilities

• Analyze client business processes to identify optimization opportunities and align with industry standards.
• Facilitate benchmarking studies with stakeholders to align performance with domain insights.
• Collaborate with technical teams and document system customizations and workflows.
• Research third‑party products, providing comparative analysis of features, costs, and scalability.
• Coordinate solution implementation and support SOPs for post‑go‑live stability.

Skills

Banking domain knowledge

Business analysis

Requirements gathering

Process optimization

Cross-functional collaboration

Education

Bachelor's degree

Job description

Infosys Limited, in the Financial Services unit, seeks a capable Business Analyst to analyze client banking processes, identify optimization opportunities, and align solutions with industry standards across deposits, lending, and onboarding. The role involves benchmarking, documenting technical scopes, and coordinating with cross‑functional teams on implementation.

Responsibilities include researching third‑party products, conducting cost/feature analyses, and helping maintain SOPs for stable