Consumer AI Insights & Analytics Analyst

Socket.dev; Miami (FL); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

On-site fitness center

Job summary

Carnival Cruise Line is seeking an Analyst for Consumer AI Analytics & Insights to measure, analyze, and optimize AI initiatives across guest, commercial, and operational outcomes.

You will develop KPI frameworks, analyze data across channels, and build dashboards to track AI adoption and impact. The role emphasizes cross-functional collaboration with finance, marketing, and technology teams in an in-office Miami setting.

Qualifications

• Bachelor's degree in Business, Analytics, Information Systems, Marketing, Data Science, Computer Science, or related field.
• Strong analytical and problem-solving skills.
• Experience with data analysis, reporting, project coordination, or business analysis activities.
• Strong written and verbal communication skills.
• Ability to work effectively with cross-functional business and technology teams.

Responsibilities

• Develop KPI frameworks and measurement plans for AI initiatives.
• Analyze customer, digital, loyalty, marketing, ecommerce, and operational data to identify AI opportunities.
• Create dashboards and scorecards tracking AI adoption, effectiveness, utilization, and business value.
• Measure revenue impact, productivity improvements, containment rates, customer satisfaction, and operational efficiencies.
• Support AI performance measurement from pilot through production deployment.

Skills

Power BI

Excel

Analytical thinking

Communication

Cross-functional collaboration

Problem solving

Education

Bachelor's degree (Business/Analytics/Data Science)

Tools

Power BI

Tableau

Excel

Job description

Carnival Cruise Line is seeking an Analyst for Consumer AI Analytics & Insights to measure, analyze, and optimize AI initiatives across guest, commercial, and operational outcomes.

You will develop KPI frameworks, analyze data across channels, and build dashboards to track AI adoption and impact. The role emphasizes cross-functional collaboration with finance, marketing, and technology teams in an in-office Miami setting.