Consumer AI Communications Lead

Triwill Group; San Francisco (CA); Hybrid; USD 140,000 - 180,000; Full time

Benefits offered by this job

Relocation assistance

Job summary

OpenAI is seeking an exceptional PR professional to join our Communications team in San Francisco, with a hybrid work model. You will help share our progress toward AGI that benefits everyone and partner with the Consumer Lifestyle Communications Lead to craft sustained campaigns for our consumer products.

You will translate technical topics into clear narratives, build relationships with media, and drive integrated campaigns across marketing, product, community, and global communications.

Qualifications

• 7+ years of PR and media relations experience, ideally with consumer technology background.
• Experience with AI technologies or strong personal interest in the field.
• Ability to translate complex technical topics into clear, mainstream communications.
• Proven ability to build trusted relationships with press, executives, partners, and cross-functional teams.
• Love of pitching and turning user stories into resonant narratives.
• Collaborative, low-ego working style for a fast-moving team.
• Strong cultural instincts and ability to spot trends and act quickly.
• Excellent written and verbal communication with sharp editorial judgment.
• Experience managing PR agency partners and working with paid talent.

Responsibilities

• Lead proactive user and seasonal storytelling that makes technology matter to everyday people.
• Support communications campaigns that showcase ChatGPT’s benefits and capabilities for global consumer audiences.
• Translate technical topics into clear, compelling narratives grounded in real-world impact.
• Build trusted relationships with consumer and lifestyle media, and manage inbound press inquiries across topics.
• Partner with marketing, product, community, and global communications teams to deliver integrated campaigns.
• Spot emerging cultural and consumer trends, and move quickly to turn moments into high-impact storytelling opportunities.
• Identify compelling user stories worth telling to the world.

Skills

PR & media relations

AI technology familiarity

Storytelling

Relationship building

Pitching

Collaboration

Cultural instinct

Editorial judgment

Agency management

Paid talent experience

Job description

OpenAI is seeking an exceptional PR professional to join our Communications team in San Francisco, with a hybrid work model. You will help share our progress toward AGI that benefits everyone and partner with the Consumer Lifestyle Communications Lead to craft sustained campaigns for our consumer products.

You will translate technical topics into clear narratives, build relationships with media, and drive integrated campaigns across marketing, product, community, and global communications.